- Reporting to Country Director Latam.- Responsible for establishing and managing relationship with key accounts.- Territory management with medium and large customers for protection, growth in market share and revenue.- Contract management, negotiations and contract renewals.- Business consulting and project management.- Product and solution sales; participation in the implementation process. - Project oversight and management with teams allocated in different locations such as USA, Uruguay, Peru and Brazil.- Definition and execution of annual business plan

- Responsible for managing the relationship with Global Accounts.- Participation of important accounts conversions in Brazil.

- Responsible for building and maintain relationships with small and medium customers.- Account and contract management to retain customer and increase revenue.- Product and solution sales. - Support customer in implementation process, product and solution adoption.- Contract renewal.

- Responsible for delivering training courses in a classroom or virtual sessions to customers.- Responsible for developing or adapting training courses across all travel channels customer segments following the company learning strategy and also responsible for updating training materials for the Brazilian market.- Developed a partnership program with more than 10 Universities to use the company’s system, making it accessible to more than 3,000 students.- Represent Sabre in presentations in Brazilian Universities.

- Responsible for 1st and 2nd level support of Sabre formats and products to travel agencies, resolving issues, clarifying procedures, identifying, investigating and diagnosing system errors.- Provide training, mentoring to new hires of Help Desk.

- Responsible for passengers and travel agents services: making reservations, clarifying doubts about routes, tariff, mileage program and company services.

- Internal Sales Agent giving support to travel agencies, customers and employees.