Educate students in both theoretical (classroom) and practical (behind the wheel) formats.In the classroom, present lessons to teach students about driving laws and driver courtesy. Explain how a car operates, how to perform safety checks and what to do in case of an emergency. After the classroom instruction, I demonstrate how to safely operate a motor vehicle by accompanying students as they apply that knowledge behind the wheel of a vehicle. Work one-on-one (depending on students… Show more Educate students in both theoretical (classroom) and practical (behind the wheel) formats.In the classroom, present lessons to teach students about driving laws and driver courtesy. Explain how a car operates, how to perform safety checks and what to do in case of an emergency. After the classroom instruction, I demonstrate how to safely operate a motor vehicle by accompanying students as they apply that knowledge behind the wheel of a vehicle. Work one-on-one (depending on students need) or in a group setting with students in the vehicle. Show less

Effectively manage the classroom as lead teacher in the temporary or long term absence of permanent teacher by providing a structured, instructional, safe, caring and nurturing environment while keeping students engaged. Keeping on task with class schedule and following lesson plans and using instructional materials left by the permanent teacher. Leave daily notes for the permanent teacher about what transpired in the classroom, along with any papers that need to be graded. Trained to… Show more Effectively manage the classroom as lead teacher in the temporary or long term absence of permanent teacher by providing a structured, instructional, safe, caring and nurturing environment while keeping students engaged. Keeping on task with class schedule and following lesson plans and using instructional materials left by the permanent teacher. Leave daily notes for the permanent teacher about what transpired in the classroom, along with any papers that need to be graded. Trained to oversee and direct experience with grades PK – 12th and high school, special needs, high functioning students. Show less

Substitute driver, activity bus driver and driver for athletic events.

(Research support) Coordinated multiple research projects, at the direction of the division director for Urogynecology and Reconstructive Pelvic surgery at UNC-CH’s school of medicine, department of Obstetrics and Gynecology. (i.e. Advertising, recruitment, setup, organizing, scheduling and trainings of various clinical research and device trials) (Administrative support) Coordinated and managed activities for division director of Urogynecology and Reconstructive Pelvic surgery at… Show more (Research support) Coordinated multiple research projects, at the direction of the division director for Urogynecology and Reconstructive Pelvic surgery at UNC-CH’s school of medicine, department of Obstetrics and Gynecology. (i.e. Advertising, recruitment, setup, organizing, scheduling and trainings of various clinical research and device trials) (Administrative support) Coordinated and managed activities for division director of Urogynecology and Reconstructive Pelvic surgery at UNC-CH’s department of Obstetrics and Gynecology. Coordinated and managed calendar business activities (appointments, meetings, travel) and academics activities (surgery schedules, clinic activities). Show less

Ensured new and enhanced system developments met user requirements and minimum company standards. Participated in need-assessment sessions with key operational area and applications development staff to identify, analyze, define and document business/functional rules. Developed quality assurance test plans - Created, modified, and executed various types of test cases (i.e. functional, integrated, regression, end-to-end, etc.) Documented and maintained test plans for specific business areas.… Show more Ensured new and enhanced system developments met user requirements and minimum company standards. Participated in need-assessment sessions with key operational area and applications development staff to identify, analyze, define and document business/functional rules. Developed quality assurance test plans - Created, modified, and executed various types of test cases (i.e. functional, integrated, regression, end-to-end, etc.) Documented and maintained test plans for specific business areas. Used manual and automated tools to perform work. Drafted, published, and maintained libraries for Standard Operating Procedures and How-to documents. Show less

Ensured the integrity of the results of clinical trial test subject samples. Monitored the receipt, testing, and result process of subject samples. Central customer service contact for all parties (Physicians, researchers, pharmaceutical companies and data management organizations) related to the specific clinical trial. Provided knowledge and expertise in clinical trial protocol specifics. Established, maintained, and stored pertinent information according to federal regulations of good… Show more Ensured the integrity of the results of clinical trial test subject samples. Monitored the receipt, testing, and result process of subject samples. Central customer service contact for all parties (Physicians, researchers, pharmaceutical companies and data management organizations) related to the specific clinical trial. Provided knowledge and expertise in clinical trial protocol specifics. Established, maintained, and stored pertinent information according to federal regulations of good clinical practices for clinical trial research. Performed data reviews and prepared audits for transfer to the data management organizations. Show less

Assisted incoming callers with billing questions and concerns. Updated patient demographic and billing information to ensure billing was accurate and compliant. Submitted billing for lab services to patient, private and governmental payers. Maintained HIPAA privacy. Performed collection efforts on outstanding patient accounts via collection calls and written correspondences. Continuously maintained and exceeded departmental weekly production goals

Provided supervision of the ultimate customer experience in the patient registration department. Supervised 10-12 Patient Registration representatives in 4 locations along the UNC Hospital Campus. Duties included but were not limited to hiring, orienting and training, location scheduling, assigning work, performance evaluation, managing time and time off requests, resolving complaints, addressing discipline issues when needed.Additional responsibilities included staff development,… Show more Provided supervision of the ultimate customer experience in the patient registration department. Supervised 10-12 Patient Registration representatives in 4 locations along the UNC Hospital Campus. Duties included but were not limited to hiring, orienting and training, location scheduling, assigning work, performance evaluation, managing time and time off requests, resolving complaints, addressing discipline issues when needed.Additional responsibilities included staff development, such as mentoring and motivating, understanding and supporting diversity, and establishing an effective team. Show less

Provided leadership and expertise to a team of accounts receivable representatives. Provided financial, clerical and administrative services to ensure efficient, timely and accurate payment of accounts. Prepared bank deposits and followed procedures for processing monetary transactions and receipts. Researched and resolved customer queries. Processed adjustments to accounts. Communicated with customers via phone, email, and US mail.