Vanessa Costa Email and Phone Number

Relacionamento estratégico com os Cobans, observando as orientações e diretrizes da Promotiva e do Banco do Brasil;Cumprimento das metas e objetivos definidos para o Estado de São Paulo;Construção de agenda mensal para a manutenção do relacionamento e definição de ações comerciais com as Superintendências Estaduais e Comerciais do BB;Acompanhamento de performance e resultados do estado, atuando para corrigir a dispersão entre os correspondentes;Garantir difusão da cultura de vendas dos produtos do BB junto aos Cobans;Acompanhamento e avaliação da equipe, visando garantir o cumprimento das metas da equipe de executivos.

Managing an average portfolio of 15 clients (average of 200 employees) with emphasis on Retail in the State of São Paulo (Campinas, Osasco, São Bernardo do Campo, Sorocaba, Ribeirão Preto, and other cities that are part of these macro-regions), selling an average of R$ 30MM/month in credit;Prospected for new partners through market research - competing banks, analysis of the profile of each audience by region - focusing on business expansion;Responsible for coordinating and expanding business in the channel, focusing on the Consumer Credit market, offering solutions to such markets as: consigned loans, personal loans, portability, Corporate and Consumer Consortia, OuroCap (capitalization bonds), CIELO Machines, BB Dental, among others;Analyzed and managed risks in synergy with the Quality area and Back Office, performing qualitative analyses of operations to reduce fraud;Defined the strategic planning of the portfolio, controlling such management indicators as targets, sales volume per product, production per unit and accredited company, key volume and growth and expansion, reporting to the national superintendent;Performed market research related to the activities and remuneration of the competition, developing actions and campaigns to make our products more attractive and competitive, improving the loyalty of our partners;Main Results:Participated in the expansion of the banking capillarity through the Coban channel using Rede Promotiva (BV Promotora), seeking to facilitate and expedite customer service in the sale of services and products through the management of Banco do Brasil's Bank Correspondents (Rede Mais BB) throughout the country.Led a project to expand services in new regions, enabling a growth of 45% compared to the previous year, visiting companies with strong adaptation to the product profile, increasing the portfolio of partners.

Specialist in financial operations, performing financial analysis and granting various lines of credit and financing to consumer retail and high income clients; financial investments, capitalization, consortiums, insurance and private pension. Settlements of custodianship, foreign exchange and international Western Union/SWIFT payment orders, working in the commercial area of retail banks;Experience in treasury routines and executive cash transactions, authorizing document payments via electronic clearing, SISBACEN system transactions, the remittance and settlement of protested securities, online return of non-compliant checks, armored vehicle receipt / dispatch routines, collection and dispatch of excess volumes to the Central Bank, verification of cash, cash transaction processing, checks and custody;Responsible for the banking service logistics of the Postal Bank (Correios) of the city of Santa Rita do Sapucaí between 2012 and 2014.

Customer service in the retail and high income consumer, corporate and agribusiness segment; sold banking products: vehicle, real estate and personal credit; capitalization; private pension; credit/debit/prepaid cards; money orders, foreign exchange and other products sold by the Bank.

(Network of Brazilian parastatal institutions offering Social Services to industrial companies)Responsible for mapping the industries of Itajubá and its region affiliated to the ACIEI (Itajubá's Trade, Industry and Entrepreneurial Association), surveying the amount of employees and their dependents and creating a database;Representative during visits to companies, developing spreadsheets outlining the profile of the industrialists in the city and region and contacting them by phone at the time of school enrollment;Negotiated proposals for monthly fees and closed deals.

Experience in the Human Resources area, supporting the recruitment & selection activities of operational vacancies;Managed the Mahle Formare Project, which trained underprivileged youth for the job market: accompanied young people during their "after school" life.