- Management of incoming briefs, related to design, motion, photography and video content, interrogating those briefs and assigning the right skillsets- Project management of key projects, especially those with ambiguous deliverables and changing deadlines, ensuring timelines, milestones and workflows are communicated- Using Streamtime to manage the creative team’s workflow and Monday.com to receive and manage briefs- Being the gatekeeper of creative work being on brand, meeting the brief and to a high quality- Creating and developing internal processes in order to help the team adapt- Proposing yearly budgets and acting as a business manager for my department- Building relationships internally to champion and educate around our creative process- Manage external agencies, from onboarding, inducting them into our brand and wash ups to share learnings/improvements- Using data to identify resource gaps and analyse capacity, managing freelancers, contractors and agencies and building a pool of talent that the team can rely on - Working closely with the Creative Lead and Head of Brand & Creative on the development of the team and strategies to evolve the team and our processes- Planning photoshoots, co-ordinating talent and ensuring the shoot runs smoothly- Cultivating a creative and supportive team culture

- Providing brand guardianship by reviewing and giving creative feedback to other external agencies working for the O2 brand, across ATL, POS, digital, copy and brand projects- Acting as a key point of contact from briefing, to concepting, design development and delivery- Leading on large scale projects from O2’s brand refresh, rebranding O2’s partnership with NSPCC, creating an interiors palette for The O2 and O2 Academy venues and developing brand moments for O2’s sponsorship of the England Rugby team- Educated O2 staff and new agencies by leading brand inductions- Collaborated with colleagues in Spain, Germany, Czech Republic and Romania to share brand and design assets, best practice and light touch copywriting

- Became a non-financial partner in 2014, to help execute the business owner’s vision, share key learnings and find new ways to evolve and adapt the processes we have in place- Managed a portfolio of high profile clients which included; Tate Modern, Tate Britain, Kew Gardens, Virgin Media, Orange, The National Trust, Google, YouTube, Jaguar Land Rover and The National Maritime Museum- Nurtured client relationships to guide projects in a more productive direction- Worked closely with the design team to develop responses to briefs, leading brainstorms and providing insights into the client’s world- Worked with the Production Manager and Creative Director to develop the team and give them 360 developmental plans

An award winning brand and communication agency working with clients like Cisco, Vodafone, Computacenter and BT Health, my experience at The Team helped to build the foundation of my skills, working with a larger and more structured team. I gained experience in working closely with a design team with a specific focus on writing clear briefs, building relationships, planning resource and being the main point of contact for getting a project over the finish line.Clients include: Cisco, Computacentre, Vodafone, BT

At this integrated creative agency my main responsibility was to manage external suppliers, learning about print and production methods, negotiating cost efficient solutions and supporting the team by being in managing the design development stage and following the sign-off process.Clients include: Coca-Cola, Carphone Warehouse

The main point of contact for the account management team looking to book projects with the design team. Liaising with different sides of the agency prompting people at different stages of the creative process to manage the flow of information and keep projects on track.