-Effectively navigated through various documents and programs in order to schedule patient appointments, and verify patient insurance and payment information.-Handled and quoted imaging exams for patients via email, phone, and referral management -Demonstrated excellent interpersonal communication skills by effectively communicating with partnered facilities and patients.-Learned how to navigate new software quickly, attended weekly meetings punctually and handled data entry

- Through the partnership with the Health Collaborative, facilitate sustainable independence for refugees and other at-risk populations in San Antonio, TX- Increase wellness by reaching out to, connecting with, and engaging underserved families and communities to help improve health outcomes for themselves, their families, and the communities in which they live.-Establishing positive, trusting relationships with community residents in or from underserved communities.-Helping patients/clients, families, and underserved communities overcome barriers in language and culture to better connect to quality health care services and resources.-Connecting underserved populations to health care services and resources.-Providing informal counseling, support, and follow-up home visits for patients/patients.-Aiding in the creation and maintenance of community partnerships, collaborations, programs, and services.

-Demonstrated strong communication skills when scheduling patients for their radiological needs such as mammograms, bone density, MRI, CT Scans, nuclear medicine, PET Scans, etc.-Organized and processed stat and urgent requests immediately and notified proper departments-Provided general information regarding tests, clinic location, preps and services provided by STRIC

-Developed organizational skills by managing prior authorization and referral requests-Assisted patients as a rehab technician by providing soft tissue massage, ultrasound and E-Stim therapy-Demonstrated multitasking skills by taking on additional administrative work such as faxing, scanning documents into patient charts, collecting patient co-payments, patient scheduling and general office duties