Vanessa Harrison Email & Phone Number

I am a service professional with 13+ years’ experience in planning and directing management and administrative functions to meet critical deadlines.I display strong organizational and communication skills with the ability to multitask, plan, direct operations, and complex schedules. Strategic account and time management rank highest of my proven abilities and work ethic. I’ve managed all aspects of customer relationships, account and project management daily, resulting in increased customer retention levels and business relationship growth by %25 YOY. Extensive background in exemplary customer service and managing customer accounts.I have 13 years of experience in inside sales and front of house operations, multi-channel customer service platforms and account management. I analyze workflows, operations, onboarding customers, and preparing, presenting, and collecting contracts to and from clients and decision makers. I qualify clients to enter business relationships, onboard them and foster long term growth within those business relationships. I obtained my position as an account manager after excelling in 12 years of previous customer service, assistant management, and retail experience. I excel in my drive to serve people and advocate for their needs. I enabled them to be successful in achieving their goals. I accelerated my knowledge and experience to a higher level of creating long term relationships. While earning the respect and trust of owners, direct reports, mentors, and business customers, I respectfully gained knowledge of the tech start up industry and learned how to utilize my strategic and analytical mindset to utilize data to show my clients opportunities that would drive success for them, my company and team.Skills Coalition BuildingCommunity ManagementCritical ThinkingRelationship DevelopmentRelationship ManagementInterpersonal SkillsContract Review Contract AdministrationRequirements & Gathering AnalysisProcess StrategyProcess ImprovementRisk MitigationCritical ThinkingAccount ManagementContent DevelopmentSocial Media DevelopmentModerationContent EditingNew Account DevelopmentClient RelationsMicrosoft Office SuiteG-Suite FunctionsHigh Adaptation to New Tools and SystemsSalesforceService CloudTik TokI am actively enrolled in the Data Analytics Certification program with the Coursera. With this achievement, I hope to eventually pivot into an analytically-driven role, where I can use data, analysis, and strategizing to propel businesses to thrive. Let’s connect - ✉ Vanessaharrison7940@gmail.com

Listed skills include Artistic Form And Content, Relationship Builder With Unsurpassed Interpersonal Skills, Public Speaking, Customer Service, and 19 others.