Owner and Operator of an Etsy shop as an independent artist, selling product on a state, national, and international base.

- Greeted, guided and booked 1-38 customers per class across 25 classes per week in a timely manner- Advertised and sold a variety of 5 specialized packages, 2 membership types, and over retail items- Ensured compliance with 18-step staff checklist to ensure the facility was thoroughly cleaned, sanitized, and presentable.- Mastered telecommunication skills focused on customer satisfaction, feedback and issues resulting in a 4.8/5 Google review rating of the business

- Greeted customers and escorted them to their desired area- Built customer relations by using knowledge and skills of Office Max products, technical devices, and services to achieve top customer satisfaction- Handled coupons and membership rewards- Multitasked between 25,000 square foot sales floor, checkout, warehouse and cross-selling products