Vanessa K. Email & Phone Number

Los Angeles, Ca, Us

- Collaborated with CEO and executive team to develop and launch strategic, tactical, successful marketing campaign for a new product line, resulting in a 20% increase in customer engagement and brand awareness.- Received recognition for creativity and innovation in menu development, resulting in elevated dining experiences and increased customer satisfaction.- Oversaw the successful execution of culinary operations for 70+ client accounts, resulting in a 20% increase in overall client satisfaction ratings.- Led a team of 5 R&D professionals to drive innovation and develop new products, resulting in a 30% increase in product offerings. -Advance and initiate the national strategic plan for to identify trends, competitive advantages, and future direction; align the region’s activities to ensure consistent strategies, communication, and programs.-Act as a strategic thought leader, advisor, and partner to the business segment and broader leadership team.

California, United States

- Create complex custom solutions to enhance the dining experience outside of the dining area including robotic, artificial intelligence, basic needs, fundraising, retail, facilities management, and housing. - Developed and implemented a new menu pricing strategy that led to a 16% increase in profitability across all client locations.- Managed a $5 million annual budget for food and beverage operations, achieving a 10% reduction in costs through strategic planning and vendor negotiations.- Introduced a food allergy awareness program that reduced incidents by 25% and enhanced customer safety and satisfaction.-Create script, produce, and direct marketing and culinary videos for presentations. -Lead highly matrixed, cross-functional teams in creating value and delivering profitable results. - Present and broadcast live/in studio to hundreds of senior leadership teams including Presidents and cabinets, C-suite executives, and Senior VPs.

California

Elior North America provides meal services, equipment and tech to any market that provides food from healthcare, educational institutes, and retail, to state and federal programs.Directed operations for a portfolio of 200+ food service locations, achieving a 15% increase in revenue year-over-year through strategic pricing and upselling initiatives.Implemented cost-saving measures that resulted in a 10% reduction in overall operational expenses while maintaining service quality and client satisfaction.Self-generated new business and long-term account opportunities through prospecting, cold-calling, formal presentations, and networking resulting in over $16M in closed new and recurring business.Instrumental in creating, launching, and managing the "California Dream Menu" leading to over triple sales in region in first year alone and led to a 15% reduction in supply chain costs and improved product quality standards across all locations.

Directly oversee and support daily operations within assigned territory supervising 5 district and 15 account managers.Oversaw 19 accounts in multiple states, responsible for $30 MM+ in revenue. Prepare and deliver business presentations to c-suite executives, school board and directors in assigned and target accounts.Improved sales in current accounts by 51% from prior year and contract renewals that had been in jeopardy were renegotiated.Consistently met or exceeded budgeted P&Ls.Spearheaded growth with improved operational standards, effective merchandising and key personnel moves.Achieved lowest turnover in the company through training and compliance of operating procedures.Improved customer satisfaction at the center from 67% to 98%Worked with department heads to maximize client satisfaction through continuous planning meetings.Achieved annual sales volume more than $1M through exceptional people development skills and discovering new growth opportunities in existing clients.Lead and manage account team including, marketing, management, and technical resources to create a unique customer experience for all clients.Applied and awarded funding for Fresh Fruit and Vegetable Grants, Community Eligibility Programs, Salad bar grants, Farm to School, Equipment Grants, Local purchasing grants and multiple school nutrition programs to save costs and increase revenue for current and target clients.

California, United States

-Worked directly with founders and executive team on go-to-market marketing and menu strategy-Led the culinary and nutrition department, menu development, food preparation, and nutritional planning for multiple client accounts.- Implemented cost-effective sustainability strategies to improve efficiency and reduce waste, resulting in a 30% decrease in food costs.- Achieved a 25% improvement in product quality by implementing rigorous testing protocols and feedback mechanisms. - Developed and implemented a nutrition education program for internal and external clients, resulting in improved awareness of healthy eating habits.- Ensured compliance with food safety regulations and industry standards, maintaining high levels of sanitation and quality control.- Collaborated with clients to create customized menus that met their requirements, dietary needs and preferences, leading to increased client satisfaction and retention.

Master'S Degree In Science

Masters in Science Candidate

Bachelors In Science

Associates Degree, General Studies