- Lead a data-driven and passionate team dedicated to ending homelessness and increasing affordable housing in Wake County- Direct the migration of 10+ years of grant, program, and client data into a centralized system, enhancing processes, data collection, and compliance- Institute annual municipality reports, providing insights into affordable housing challenges across all 12 Wake County municipalities- Launch and supervise $1.2M Landlord Engagement Unit program, partnering with 150 landlords, 600 affordable units, and connecting 200+ households to permanent housing; awarded 2023 NACo Best in Category-Community and Economic Development- Author the inaugural Wake County Annual Housing Report, setting the stage for county-wide improvements in housing stability- Develop and execute the $10.5M Bridge to Home program, resulting in a 17% increase in homelessness-to-permanent housing transitions and a 145% surge in mainstream benefits access; 2023 NACo Achievement Award winner

- Established data-driven solutions for affordable housing in Wake County through innovative data tools to enhance program performance.- Designed dynamic and interactive data visualizations to benchmark and measure Department alignment with national best practice standards.- Leveraged custom data to deploy $90M Affordable Housing Preservation Fund; successfully safeguarded hundreds of at-risk units with potential to preserve thousands more- Established quasi-experimental study identifying risk factors associated with housing loss to right-size homelessness prevention resources

- Directed NACo Achievement Award-winning $5.5M, 220-room emergency shelter for people experiencing homelessness with high-risk health conditions, Hotels to Housing- Established two non-congregate shelter sites with enhanced services, including full-time healthcare, housing support, case management, and behavioral health services- Achieved permanent housing for 301 individuals within 6 months, zero unsheltered homelessness following program closure, and zero COVID-19 cases among clients

School of Social Work; Master of Social Work programSpring 2020-Spring 2024 SWK 510 Research Methods for Social WorkPrepare social work students to use empirical research in practice, including ethical considerations in research design and implementation, applied research methods, critical study evaluation, and mixed methods approach in research and evaluation. Temporarily transitioned to virtual course instruction during 2020 semesterFall 2020-Fall 2023: SW 520 Social Work Generalist Practice IStudents build essential knowledge and skills for assessing individuals, families, and groups. Explores research-based practice theories and evidence-based social work interventions, emphasizing the strengths perspective and ecological systems model. Students understand and apply the stages of change in interpersonal relationships, with a focus on human rights, social justice, and diversity.Summer 2022-Summer 2023: SW 500 Advanced Practice Review SeminarSeminar aids transition for incoming Advanced Standing MSW students into the MSW program by connecting their BSW learning with masters-level coursework, including client engagement, assessment, intervention, and evaluation.

Lead the Raleigh/Wake County Continuum of Care (CoC) in the development, implementation, and evaluation of the Coordinated Entry System (CES) through countywide collaboration with continuum and non-continuum partners. - Ensure over 90% housing/homeless service provider participation in Coordinated Entry- Develop and establish performance metrics and data analysis/reporting protocols for system monitoring, evaluation, and planning- Maintain high data quality and accuracy of community By Name List with 4500+ client records- Provide direction and oversight of countywide CES including all administrative/management functions, federal reporting, regulation compliance, and contract monitoring- Lead coalition building among CoC stakeholders through community Case Conferencing, program-specific workgroups, policy development, and communitywide training to ensure the highest quality service delivery and system outcomes- Serve as CoC/ HMIS Representative on Wake County Permanent Supportive Housing Team

- Coordinate, plan, and execute 2017 and 2018 unsheltered Point in Time Counts; recruit and train volunteers; identify survey sites in collaboration with local agencies and law enforcement; deduplicate and report PIT data to HUD. - Develop both comprehensive and concise analyses outlining the scope and scale of homelessness in Wake County - Author system-wide Gaps Analysis/System Performance Report to facilitate community discussion and inform resource allocation, local policy priorities, and strategic advocacy goals- Manage Veteran By-Name List of 80-100 veterans experiencing homelessness; restructured bi-weekly Mayor’s Challenge Meetings to incorporate data-driven case care coordination- Serve as HMIS representative to Wake County/ SAS Data Analytics project, investigating frequent utilization of Wake’s homeless system, jail, and emergency medical services - Facilitate communication and privacy authorization for VASH voucher integration into HMIS through collaboration with the Durham VA Health Care System and Housing Authority of the County of Wake

- Served on the National Consulting Team- Integrated complex healthcare and supportive housing policy matters into briefs, infographics, and multimedia formats, designed for a range of audiences - Developed interactive products including Quick Guide to Medicaid Waivers and State Plan Amendments, Guide to PHA and MCO Partnerships and more on csh.org/health- Provided ongoing technical support to CSH staff across departments and the country- Conducted informational interviews with CSH employees stationed throughout the country- Trained in the use of Excel for public policy research through Wharton PPI

- Conduct a statewide Needs Assessment for Permanent Supportive Housing by gathering and analyzing data reported in the PIT, HIC, AHAR, and HMIS- Participate in Supportive Housing Task Force to inform policy designed to increase the number of affordable homes and expand Medicaid funding for Permanent Supportive Housing solutions - Implement campaign activities such as legislative meetings/calls with over 30 Pennsylvania legislators and statewide action alerts to members and community partners around the Federal Budget and State Housing Trust Fund- Aid cross-sector campaign strategy for Pennsylvania Clean Power Plan including collaborative calls, webinar development, and information dissemination- Research and develop concise agency literature to reflect the interconnected relationship between incarceration, mental health, and homelessness to identify gaps in service delivery in each system- Research, plan, and organize Housing Alliance webinar series and workshops on youth homelessness

- Facilitated community outreach events for prevention and awareness of child abuse- Served as agency during fundraisers helping to raise over $50,000 in donations - Represented agency during compilation of grant requests acquiring $60,000 in grant funding.- Engaged in agency Board, finance, and team meetings to gain experience and practice in the management and leadership of a non-profit organization- Conducted research involving agency efficacy in acquiring disclosure statements during a Child Interview and Cross-Medical Examination.

- Built community partnerships with local, state and national non-profit organizations- Initiated, lead, and sustained a long-term partnership with the Community Boys and Girls Cub of Wilmington - Conducted leadership workshops for student groups ranging from small classrooms to conference style sessions- Planned, marketed, implemented and assessed assigned signature community service programs for the University and Wilmington community - Cultivated, marketed and assessed ongoing experiential learning and service opportunities for students- Track, update and log attendance, participation and service hours via Microsoft Excel and Word