Vanessa Lebrun Email & Phone Number

Burnaby, Bc, Ca

North Vancouver, Colombie-Britannique, Canada

• Developed strategic marketing campaigns aimed at enhancing brand visibility and driving customer acquisition.• Managed the Giant Retail Academy, a nationwide training platform for retail associates, overseeing the development and localization of high-impact educational content to enhance sales team performance, confidence in the products, and loyalty.• Managed and optimized the company website, localizing content and customizing the user experience to drive higher engagement and improve conversion rates.• Managed and expanded a national ambassador program, fostering brand advocacy and community engagement.• Planned and executed high-impact events at local, national, and international levels, ensuring successful execution and brand alignment.

North Vancouver, Bc

• Led initiatives to grow Liv’s brand awareness across multiple markets, developing and executing targeted marketing strategies that aligned with the company’s global vision and local market needs.• Developed retailer strategy to drive product distribution and brand presence, working closely with retail partners to ensure optimal product placement and visibility.• Organized and executed high-impact events at local, national, and international levels, enhancing brand engagement and strengthening relationships with consumers.• Localized content and marketing materials for diverse markets, ensuring alignment with Liv’s brand global guidelines.• Created and executed compelling marketing campaigns to elevate the brand, engage target consumers, and drive sales growth across multiple platforms.• Collaborated with internal teams and external partners to develop innovative content that supported retailer and brand initiatives, ensuring consistency and effectiveness in all communication.

North Vancouver, British Columbia, Canada

• Delivered exceptional customer service to both retailers and end consumers, ensuring prompt and effective responses to inquiries and concerns.• Consistently met or exceeded sales targets by efficiently coordinating order fulfillment, shipment tracking, and inventory management.• Collaborated with third-party warehouses to resolve logistical issues, ensuring accurate and timely shipment of products to customers and retailers.• Utilized strong active listening skills to understand customer needs, provide tailored solutions, and resolve any issues to enhance customer satisfaction and loyalty.• Managed and tracked customer orders, ensuring seamless coordination between internal teams and external partners to maintain high service standards.• Fostered long-term relationships with retail partners and customers by providing proactive communication and support, contributing to sustained sales growth and customer retention.

Diploma Candidate, Computer Software Engineering

Baccalauréat, Sciences De La Consommation