Program Management, GTM Strategy, Business Development & Partnerships, Growth, Advisory Board Management / Fundraising

Faethm is a unique SaaS analytics platform and forward-looking scenario tool that uses AI to model the impact of emerging technologies on any economy, industry, organisation, workforce or job.

UNSW Finsoc HSBC Women in Finance Mentor 2018

Client coverage group - Telco, Media, Entertainment, technology and Retail

Client Coverage Group - Telecommunications, Media, Entertainment, Technology, Retail

Vice-President, Graduate Committee 2015

• Resolve assigned support and question requests or direct to appropriate team for resolution in adherence to defined KPIs• Provide a compelling customer experience on every customer interaction • Closely monitor individual support customer requests to ensure that they remain within the agreed KPIs and when necessary, escalate to the Support Lead• Ensure customers are kept up to date with progress of open requests• Provide alternative solutions to customer issues, documenting knowledge base articles as appropriate to improve first call resolution• Ensure that the support practices defined in the support framework are being adhered to whilst contributing to the continual improvement of the framework by raising ideas to the Support Lead and being involved in continuous improvement initiatives as required• Improve levels of customer satisfaction results by reacting to client survey results

• To provide administrative and support assistance across the financial products business unit using SQL and BI tools.• To resolve assigned support and question requests for Technology One software products.• To assist with the preparation and coordination of reports and briefs for the financial products Corporate Information Systems business unit.

• Operation and Management of AIESEC University of Queensland’s day to day activities• Providing coaching, mentoring, support and functional training to executive board members and local committee members• Maintaining strong university relations on campus, with the collaboration of events within university faculties, university sponsors and other student associations.• Establishing exchange programs and internships for University of Queensland students.• Representing AIESEC University of Queensland as a student ambassador through involvement in interstate and national conferences.• Establishing external partnerships with external companies.• Organization and planning of alumni events, on-campus student leadership summits, and career development seminars.• Organisation and planning of recruitment day for sub-committee applicants.• Maintain consistent and strong financial sustainability within AIESEC University of Queensland.• Successful restablishment of AIESEC’s presence on campus and with externals.• Development and maintenance of the AIESEC social media and website.

• External financial audits of listed and non-listed entities in the manufacturing, financial services, mining divisions and not-for-profit entities. • Audit of self-managed superannuation funds, trust accounts and financial reviews of small-scale entities.• Communication and discussion with top management regarding the controls, operations and management of the entity.• Audit Representative for Moore Stephens at the Institute of Chartered Accountants event and other careers networking events.• Communication with financial institutions and legal firms regarding third party documentation for audit reliance.• Consistently exceeding monthly audit and assurance team productivity targets by working efficiently and effectively to hit client budgets.• Providing mentoring and training to vacation work students regarding the audit of self-managed superannuation funds.