Vanessa Molinski Email & Phone Number

Winnipeg, Manitoba, Canada

Winnipeg, Manitoba, Canada

Winnipeg, Canada Area

Winnipeg, Canada Area

Managed day-to-day operations, including supervision and assignment delegation of a 4-7 member team. Developed and implemented policies and standard operating procedures for order processing, showroom sales, and customer accounts. Primary contact for key accounts who required considerable or detailed attentionGeneral office administration including ordering office supplies, filing, coordinate with IT department to resolve technical issues, courier packages, sort mail and approve invoices for payment, generate reports, approve timesheets and staff vacation, arrange for maintenance or small repairs to the buildingAssist in HR functions; screening and hiring new employees, training, scheduling and approving vacation, explain benefit plans, disciplinary and reward practicesDiminish financial discrepancies by accurately invoicing customers for materials. Collect and process both COD and Net 30 day accounts payments, managing refunds and issuing credits. Initiate collections proceedings when necessary. Perform month end and year end account reconciliation, balance and submit all financial records to Head Office credit departmentEstablish contracts, including pricing structures and service terms for multi tier customer accounts. Generate sale and clearance promotionsLiaison with sales team, accounts and suppliers. Quote material and control documents for all project work. Process special orders and/or larger projects; source, ship and track material within Canada as well as from overseasForecast and replenish stock on multiple inventory lines. Work with the warehouse staff to complete quarterly and annual inventory audits. Resolved issues, including challenges regarding missing stock, supplier errors/delays, system generated errors, material claims and/or faulty product

Winnipeg, Manitoba, Canada

Joined the company at ground level when they opened in Winnipeg in 2001. Assisted customers with their tile selections, gave design advice and transitioned them through the process of selection to the final sale, working with their designer, contractor or a retail flooring store. I was also responsible for the order desk, invoicing and collections, and some purchasing.

Winnipeg

Sales Administrator/Branch Manager Assistant

Education record

Hotel & Restaurant Management