Vanessa Munoz, Cfe, Crcmp Email & Phone Number

Costa Rica

Costa Rica

Costa Rica

Costa Rica

Supervised the investigation of 8,000 Travel and Expense reimbursement cases per yearPrepared investigative reports to document/communicate case findings to Sr. executivesServed as escalation point of Travel and Expense identified misconduct through expense surveillanceEngaged with Global stakeholders to further investigate Travel and Expense or Vendor invoice alerts that posed a fraud risk to the firmIdentified continual improvement opportunities within the Surveillance… Show more Supervised the investigation of 8,000 Travel and Expense reimbursement cases per yearPrepared investigative reports to document/communicate case findings to Sr. executivesServed as escalation point of Travel and Expense identified misconduct through expense surveillanceEngaged with Global stakeholders to further investigate Travel and Expense or Vendor invoice alerts that posed a fraud risk to the firmIdentified continual improvement opportunities within the Surveillance ProgramLead creation of a standardized data base to track identified misconduct/ produce monthly metricsRevised misconduct detection rulesets based on lessons learned to increase effectivenessIdentified ways behavior can be traced in systemic data and partnered with technology toimplement changesLead monthly fraud risk forums including Sr. Management, where relevant misconduct cases werediscussed across regions as well as action plans Show less

Costa Rica

Lead the investigations of unusual Travel & Expense reimbursement patterns within the firmReviewed up to 1K transactions per month totaling approximately $1.2 MMDetected /mitigated fraud and misconduct cases not in agreement with Citi Code of Conduct or Expense Management PolicyPrepared investigative reports and Presented case findings to Sr. Management in Global Risk Forums

Costa Rica

Costa Rica

- Company Anti corruption Program implementation for a Business Unit (BU) recently acquired by EMR- Creation, documentation and processes mapping within the BU, identifying and escalating and resolving encountered risks- Trained all required parties on the Company Anti Corruption - Third Party Due Diligence- Compliance testing for data migration from acquired company to EMR systems.- Risk evaluation and review of EMR Intermediaries from an Anti Corruption standpoint, partnering… Show more - Company Anti corruption Program implementation for a Business Unit (BU) recently acquired by EMR- Creation, documentation and processes mapping within the BU, identifying and escalating and resolving encountered risks- Trained all required parties on the Company Anti Corruption - Third Party Due Diligence- Compliance testing for data migration from acquired company to EMR systems.- Risk evaluation and review of EMR Intermediaries from an Anti Corruption standpoint, partnering with Finance, Legal and BU Manager for decision making and final approval.- BU transactions audits according to the intermediaries defined risk criteria. Presenting, escalating and resolving findings as required- Sanctions screening/Escalations. Show less

Costa Rica

- Lead incident management/end to end Insider Threat investigations (identified required stakeholders, planned and executed investigation, performed interviews, presented findings and prepared Report of Investigations) - Partnered with Legal & other Compliance teams as required during incident investigations- Identified processes and system gaps as part of investigations followed by providing corrective - preventive actions.- Conducted audits on critical processes also creating… Show more - Lead incident management/end to end Insider Threat investigations (identified required stakeholders, planned and executed investigation, performed interviews, presented findings and prepared Report of Investigations) - Partnered with Legal & other Compliance teams as required during incident investigations- Identified processes and system gaps as part of investigations followed by providing corrective - preventive actions.- Conducted audits on critical processes also creating action plan for identified risks, assigning owners to each risk and tracking them until closure/mitigation. Show less

Costa Rica

- Oversaw planning and execution of data gathering/modeling to substantiate fraud, theft and corruption investigations- Prepared and presented reports to Sr. Leadership i.e. Investigations Director, VP and Legal on investigations progress, status and findings.- Assisted Sr. Leadership on investigations metrics and reports - Trained LATAM team on all available investigative tools partnering with Global team

Costa Rica

• Responsible for auditing security alerts reports from US, Canada and Chile.• Identification of high risk transactions that warranted further investigations mainly for Identity theft or data misuse by internal employees or customers.• Ability to investigate any suspicious activity that could be indicative of fraud or a security risk• Responsible for Analyzing and providing ongoing recommendations and results of high risk behaviors and alerts as changes occurred. • Security… Show more • Responsible for auditing security alerts reports from US, Canada and Chile.• Identification of high risk transactions that warranted further investigations mainly for Identity theft or data misuse by internal employees or customers.• Ability to investigate any suspicious activity that could be indicative of fraud or a security risk• Responsible for Analyzing and providing ongoing recommendations and results of high risk behaviors and alerts as changes occurred. • Security monitoring/audit process implementation for LATAM, subject matter expert for Chile. Show less

Costa Rica

Between 2 Periods 2006-2009 & 2011-2012 - Responsible for evaluating/approving KYC documents given by customers per the bank’s money laundering policies and per Regulator SUGEF - 8204 Law- Ability to identify money laundering risks for the business through analyzing the clients’ financial information/industry/activity- Prepared and Trained all essential bank's personnel on KYC requirements- Managed Risk Assessment procedure of the department- Finance & Risk mismatches… Show more Between 2 Periods 2006-2009 & 2011-2012 - Responsible for evaluating/approving KYC documents given by customers per the bank’s money laundering policies and per Regulator SUGEF - 8204 Law- Ability to identify money laundering risks for the business through analyzing the clients’ financial information/industry/activity- Prepared and Trained all essential bank's personnel on KYC requirements- Managed Risk Assessment procedure of the department- Finance & Risk mismatches investigations and reconciliations Show less

Master'S Degree, Risk Management & Compliance - Aml/Fraud

Bachelor'S Degree, International Relations And Affairs

English Language And Literature, General