Vanessa M. Email & Phone Number

Glasgow, United Kingdom

Glasgow, United Kingdom

Coatbridge

• Frequent use of Microsoft Office such as Word, Outlook, Powerpoint, Excel, etc to keep the company’s files up to date.• Use of Salesforce.com and Mail Chimp to construct and send email campaigns to customers.• Devising a schedule for conferences and meetings.• Observing the company’s social network sites, such as Twitter, and updating them with new information.• Attending meetings with directors and taking notes.• Filing card payments and invoices for finance department• Ordering equipment for the office and factory including stationary.• Sorting and franking mail• Booking travel and accommodation for the managers and directors.• Storing files, documents and inputting information onto the computer system.• Photocopying, scanning, and printing documents for myself and other colleagues.• Constructing weekly reports for finance dept.• Arranging events and internal audits.

Uddingston

• Taking payments from customers.• Serving customers and advising them on our products• Counting and ordering stock• Giving customers up-to-date information on our products• Displaying goods on shelves• Promoting our special offers• Dealing with customer complaints• Engraving trophies to suit customer’s requirements• Repairing watch batteries and straps

Hamilton

• Greeting customers as they arrive and showing them to their table• Giving menus and taking orders for food and drink• Serving food and drinks• Dealing with bill payments• Dealing with customer complaints• Making sure tables are clean and tidy• Answering phone calls

Hamilton

• Ensuring customers receive good service• Advising customers on our products• Keeping the shop floor tidy and attractive to make a good impression• Open/Locking the store• Customer cash transactions including sales and returns• Applying discounts to products

Hamilton

- Filing and faxing for myself and fellow colleagues.- Collect, count and deliver money.- Answer phone calls and take messages.- Communicate with customers to take orders, address complaints and explain information.- Troubleshoot problems involving PC hardware/software.- Prepare conference schedules.- Deliver messages and run errands for the managing director.

Business Administration And Management, General

Accounting

As a student at UWS, I involved myself in many activities at my campus such as helping to sell tickets for events at our student's union..

High School, Sqa Higher, Bbccc

From the year 2006 to 2012, I studied at Holy Cross High School in Hamilton. I studied Higher Maths, English, Graphic Design, Art.