Vanessa Navedo Email & Phone Number

Plantation, Fl, Us

• Keep clients informed by maintaining contact; communicating case progress.• Maintain case costs by verifying outstanding balances with attorney, clients, and providers.• Accomplish organizational goals by keeping track via outlook and trial works• Answer phone calls, took notes/messages and redirected calls when appropriate.• Schedule appointments, opened files• Draft correspondence to medical, health insurance and auto insurance providers. • Analyze medical documents.• Draft pre-suit demands• Draft settlement breakdowns• Prepare waiver and reduction letters• Negotiate bills with providers

Completed case research via Lexis Nexis databaseIssued subpoenas for all necessary records in preparation for trialsScheduled consultations with the attorneysInterpreted and relayed legal information in a clear format for clientsPosted court dates, set trials and bond hearingsPrepared legal complaints, summons and interrogatories Took care of visitors and potential clients, distributed mail and emails, answered and initiated phone calls Assisted staff in problem solving and reported issues to higher levels of management when necessary

Demonstrated proficiency in telephone and front desk reception within a high volume environment. Greeted visitors and answered busy multi phone system; screened calls and referred callers to appropriate personnel as necessary. Provided comprehensive administrative support to foundation managers and staff.

B.A, Communication Arts

A.A, Health Services Administration

A.S, Social Science