Vanessa Ortiz Email and Phone Number

Create new budgets in Excel based upon site specific cost and charge information.Communicate and solicit input from clinical staff and management to clarify protocol questions, standard of care procedures, and other nuances that would affect the budget.Analyze each clinical trial protocol to provide a detailed counteroffer to the Sponsors initial budget.Prepare and present budget and contract to Contract Manager for approval prior to submitting to Sponsors/CROs.Negotiate budgets and contracts with Sponsors/CROs ensuring favorable overall results while establishing and maintaining positive working relationships with Sponsor and CRO contacts.Review and process sponsor request for amendments, budgets, and contracts in a timely manner.

• Provides coaching, training and development for phone bankers and ensured that all banks policies are being meet and sure that they were performing to company standard. • Monitored my team’s accountability, average time handling, and made sure that we were meeting our quality assurance goals through the quarter. • Focused on creating new strategies that could be used to ensure that we are providing the best customer service and provided the financial assistance that customer might require.