•Managed in/outbound Health & Safety training leads by closing, booking and coordinating courses, with a 70%+ sales success rate on qualified leads.•Primary Point of Contact for Canada T&C division, and Team Lead to 4 sales partners.•Handled over 450 online and instructor-led training courses per year--consistently exceeding monthly projections by up to 132% and being a key player in driving Canada T&C business growth by 42% for FY'19. This was the catalyst for hiring the first two permanent, full time First Aid instructors in Canada!•Consulted small to Fortune 500 companies on training needs, devising a training/certification program that was in line with OHSA legislative requirements and jurisdictions.•Nurtured partnerships with approved WSIB and Ministry of Labour providers, such as Canadian Red Cross.•Coached and mentored U.S./Canada based sales and service representatives to enhance business development. Within 7 months, these product knowledge sessions/presentations significantly increased lead generation and qualified leads. Empowered field reps to reach KPI's and improve morale.•Further Business Development: Executed email blasts, outbound telephone call blocks (including cold calling), promotional training material in collaboration with marketing department, and coaching TCI's (Training and Compliance Instructors) on cold/warm calls. •Updated price lists and formulated quotations, contracts, sales confirmations and purchase orders•Oversaw all T&C billing, collections, sales and operational procedures by aligning with support team members.•Created weekly forecasts, as well as monthly reports using SAP (ERP software) to identify training business/growth opportunities via sales, trends and revenue variance data.•Troubleshot all T&C issues, such as instructor shortages, in a timely and professional manner.•Recruited 14 subcontract First Aid instructors, increasing training revenue by $300K.

•Controlled all payroll duties for multi-disciplinary clinic: Set up new staff members, calculated employees' hours, implemented semi-monthly payments, as well as formulated tax and national insurance deductions.

•Delivered administrative, analytic and sales support for wine and spirit distribution business directly to the U.S. Vice President, as well as sales and marketing teams.•Lead all data analytic projects and reports to help identify business opportunities.•Key contributor in developing user-friendly on-premise consumer sales data software. •Educated and trained sales/marketing users in the application of various sales data and data tools.•Generated sales tools, such as LCBO sell sheets, for retail department.•Assisted in product launch and brand awareness events.

• Planned, organized and managed U.S. projects associated with environmental gas liner and vent products, valued between $100K and $250K each.•Executed blue print, shop drawing and specification review, estimating, quotations, material purchasing, quality and control procedures, and payment draws.•Managed an installation crew of 6 in the United States, including flight arrangements and payroll.•Secured a $250K gas liner bid by establishing a rapport with a U.S. general contractor.

•Supplied administrative, marketing and sales support to the President, Director of Sales and sales representatives, by coordinating U.S. orders, shipments and deliveries of promotional display products. •Orchestrated all graphic operations, including arrival of artwork, artist’s proof approval and printing.•Collaborated with design department to innovate new products to better suit customer needs, as well as teamed up with production and shipping divisions to ensure all orders were stocked, prepared, shipped and delivered according to client requirements.

•Composed written (technical) and graphic content of visual display company's new catalogue, showcasing products such as chalkboards, display cabinets, epoxy coat racks and anodized aluminum trims.•Conducted material take-offs for bid pricing, and executed project budgets, quotations and purchasing.•Managed 20 simultaneous projects valued over $2M annually, from take-off to collection stage.•Prepared company specifications, designed shop drawings and provided samples for client’s approval.•Trained and supervised one project coordinator and directed work schedules of four installers.•Collaborated with general contractors, site superintendents, installers, trades, architects and owners on projects, and addressed concerns and issues affecting pricing, material preparation and installation.