• Responsible for leading and overseeing the overall operations and business strategy.• Plan and deploy the company's strategy and vision.• Build a pipeline of business to achieve sales objectives.• Maintain accurate records and regularly update CRM with key activities and learnings about customers.• Works with development teams to develop and deliver Connect to AD.• Gives input to the development team to constantly improve the customer user experience.• Attend conferences, meetings, and industry events to promote Connect to AD.• Work closely with the procurement departments on security and vendor verification.• Cultivates the account to ensure long-term strategic partnerships.• Participate in the implementation and develop an understanding of customer fit.• Direct engage with prospects.

• Provide support in French written and spoken communication for internal and external customers alike.• Troubleshoot and resolve advanced technical issues ranging, but not limited to pay/work rules, integration logic, XML payroll exports, database connectivity, configuration, imports/exports, and client customs.• Active liaison for between all levels of UTA Support, Solutions, Technical Resolution, SaaS/Cloud, and both Internal/External UTA System Consultants working to facilitate, isolate, qualify, resolve and provide solutions for issues reported by customers.• Perform in-depth data analysis on UltiPro Core and Time & Attendance databases during troubleshooting process via SQL and product front-end.• Provide outstanding quality support to internal and external customers with a high degree of satisfaction and technical expertise, with thorough and timely responses.• Effectively manage client relations as primary contact to clients, and assist as backup for several of my teammates.• Excellent analysis, problem determination and troubleshooting skills with the ability to know when to escalate when necessary.• Consistently model the highest levels of support orientation and professionalism.• Create various SQL scripts (i.e. selects, deletes, etc.)

• Manage short-term and long-term property rentals projects for international clients from Canada, France, Monaco, and Italy.• Perform tenant background screening and assessments, lease management, asset management, and work with general contractors.• Oversee construction and remodelling projects for international clients. • Communicate regularly with the owner to effectively understand and implement their wishes.• Direct the leasing, physical operation, and condition of assigned portfolio by responding in a timely, thorough, and concise manner to questions and requests from both internal and external sources.• Monitor the financial health for each assigned property.• Conceive new and innovative marketing strategies to aid in property appeal and attracting new residents.• Read, interpret and negotiate contracts, leases, lease amendments, and other legal documents related to the assigned portfolio.• Arrange contracts, leases, lease amendments, and other legal documents for signature.• Prepare monthly reports for assigned portfolio and monitor critical dates within assigned portfolio such as lease expiration and renewals.• Ensure that high standards for leasing, property performance, and property operations are understood and maintained.• Maximize financial performance, including year over year net operating income, revenue growth, and other income.

• Assisted financial and legal teams based in South Africa in the facilitation of a large tax audit in the Bateman Madagascar division.• Served as an interpreter, translator, and strategist for financial and legal teams who did not speak the same language.• Advised the management team on key planning issues and made recommendations on the subject matter.

• Assessed the existing CRM processes and initiated the implementation of Salesforce CRM.• Worked closely with Salesforce system consultants designing CRM processes. • Traveled to Madagascar to assist with the tax audit meetings with the local authorities and legal team.• Managed sales of test work and engineering man-hours to Karadeniz Mine (Turkey) and other Turkish mines worth about $45,000 in 2010 to help secure larger projects valued at more than $700 million.• Established strategic partnerships in South Africa and Tanzania for joint project bids and access to regional markets.• Performed customer relationship management with Bateman’s Turkish agent in Ankara.• Monitored key client activities, measured project progress, risks, and trends using a metrics and KPI approach. • Organized regular contacts with teams to improve delivery, profitability, quality and client satisfaction. • Worked closely with the South African Export Council identifying international opportunities for Bateman.• Attended international industry-related shows and conferences.• Assisted in the design of processing plants and had frequent interactions with Bateman shareholders.• Interacted with clients on a technical level to understand and satisfy project scope.• Worked on technical specifications for required clients needs in the mining industry.

Supplying processing equipment to the mining industry such as hydro-cyclones, spirals, screen panels etc.• Designed processing equipment in accordance with achieving optimum plant efficiency.• Secured the largest equipment sale of cyclones to a South African platinum mine worth more than $300,000 in 2007.• Identified prospects and participated in the development of major iron ore projects in Saudi Arabia and Africa.• Analyzed information, made conclusions based upon technical knowledge of the systems, and worked effectively with different groups across sites to ensure correct interpretation of data.• Oversaw customer relationship management and sales.

Water treatment company, potable, industrial, waste/effluent plants.• Developed customer relationships within geographic territory and accounts, leading to new business development and expanding revenue. • Traveled to represent the company at trade fairs and met with international customers on a regular basis.• Worked with engineering, finance and project management teams to ensure successful execution of contracts.• Secured sale of water treatment plant for Pepsi worth more than $1 million in 2006.

Selling SCADA systems as well as OPUS reporting tool.• Supervised customer relationships and sales for both South African and international customers.• Presented on a regular basis the software capabilities to various customers while upselling and cross selling for optimal results.• Increased SCADA system sales in assigned territory and market sector by 50% in the first year. • Ensured projects were implemented in accordance with the agreed scope and timelines with continuous interactions with software development teams and system integrators.

Free to air TV broadcaster of recorded and live material to the Sub-Saharan African countries with the exception of South Africa.• Production and translation of English TV programs for the broadcast of content to Sub-Saharan Africa.Voice Overs for promos.