Vanessa Ramos Email and Phone Number

Coordinate transportation and lodging for all domestic/international artist bookingsWork closely with artist team/management along with venue to produce a seamless eventScout artists for upcoming events and maintain a close ear to industry changesManage team of about 20 during events and coordinate staffing/production logistics

Provide high volume B2B/B2C online and administrative support through phone/email both in English/SpanishManage our team of online support CSRs and train on all new reps on job duties, build schedules and provide company/dept updates efficiently; build & distribute training documents for all 200+ CSRs to useFirst point of contact and liaison for our online services team, I work closely with IT analysts to investigate & track website, POS/API connection, and mobile app issues.Collaborate with finance department and operations team on accounting processesHandle onboarding for all new online accounts and POS/API connections for corporate entities,independent dealers, and international accountsManage inventory and order issues with supply chain team on both B2B and B2C sidesImplement customer suggestions for improvements on all sites & services and troubleshoot newsystem updates with IT/Fraud teams

Maintain professionalism while making cold sales calls and building rapport, market multiple types of businesses, conduct international sales calls in Spanish

Temporary canvasser for Greenpeace US, a non-profit environmentalorganization fighting for civil and environmental issues worldwide. Stay upto date on current Greenpeace projects and societal issues and recruitlifetime members to donate on monthly basis.

Seasonal box office attendant at musical festivals and events. At will basis only. Manage highvolume of attendees at box office window, sell & release correctwristbands to attendees, and engage in positive attitude throughout 10+ hourshifts.

Assistant for Chico State Associate Students Recycling. Early morning roundsof picking up paper, cardboard, cans, and bottles from campus buildings.Weigh and report amounts at end of each shift, drive campus vehicles -Hold community recycling events on weekends

Front desk receptionist foran immigration paralegal office. Duties included scheduling appointmentsfor clients, copying legal documents for cases, general office upkeep, fileclient paperwork, take client intakes on QuickBooks, bank deposits, andassist in forming client visa/citizenship packets -Translate legal documents from English to Spanish, vice versa

Temporary summer season sales associate. Cashiering at register, restocksales floor, and persuade customers to sign up for Macy’s Credit Card.