Vanessa Ray Email and Phone Number

• Facilitates PEAC, an advisory group of high performing customers, in order to gain direct feedback and improve our educational content on learn.procore.com• Creates certification courses including training videos and Articulate SCORM content, such as simulators and interactive reviews• Leads App Marketplace Showcase initiative, working with external stakeholders to publish courses covering installation and functionality for a wide range of integrations such as Sage Intacct, Zoom, and Gmail• Engages with subject matter experts to gain understanding of software and ensure all content is accurate before rollout• Reviews and updates course content based on NPS scores and feedback from learners in Qualtrics

• Designs and develops instructional materials including eModules, infographics and job aides for a wide range of food service positions• Collaborates with subject matter experts and team members to identify training needs, create educational content, and evaluate finished products to ensure clarity and quality• Creates website and social media content, such as digital graphics, engaging posts, and e-mail blasts• Conducts training sessions for customers and corporate employees, in-person and remotely• Communicates closely with employees of all levels and functions to accomplish company goals• Meets tight project deadlines working independently

• Taught acrylic painting skills including application, brushwork, and basic color theory to customers, adjusting instructional methods to suit children or adults.• Entertained both small private parties and large classes of 40+ with unconditional encouragement, engaging conversation, music, humor, and games. • Provided excellent customer service, communicating via social media, phone, e-mail, and in-person. • Coordinated with a close-knit team of fellow artists to keep the studio running smoothly.