Vanessa Rodriguez Email and Phone Number
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Vanessa Rodriguez personal email
Vanessa Rodriguez phone numbers
Over 7 years of experience in SaaS product training and a decade in instructional design, specializing in developing product education programs in B2B SaaS and Fintech. Proven track record of increasing product adoption by an average of 15% and boosting retention rates through strategic, user-centered training solutions. Initiatives have consistently led to an average of 20% improvement in customer satisfaction (CSAT) scores. Product training experience includes taking training from conception to creating training roadmaps and launching large-scale product training programs achieving cross-company buy-in for product vision.
Logixboard
View- Website:
- logixboard.com
- Employees:
- 46
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LogixboardSalt Lake City Metropolitan Area
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Instructional DesignerDatabased May 2024 - Sep 2024Lehi, Utah, Us -
Senior Leader, Instructional DesignerDatabased Aug 2022 - May 2024Lehi, Utah, UsI developed and delivered product training for our client base, ensuring users could effectively adopt and leverage our solutions to drive business results. Additionally, I consulted with multiple go-to-market (GTM) organizations to design and build their learning and development infrastructure from the ground up. This involved working closely with stakeholders to align training initiatives with business objectives and revenue goals.I also designed and implemented comprehensive sales training programs, covering essential areas such as onboarding, sales skills development, and leadership growth. These programs included a variety of learning formats—such as workshops, eLearning modules, virtual sessions, and in-person training—to meet the diverse needs of learners. Through these initiatives, I empowered sales teams to enhance their performance and improve customer engagement, helping GTM organizations meet strategic targets and scale effectively.
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OwnerVrr Designs Jun 2016 - Oct 2022- Help companies define how their consumers think about their goods or services.- Create brochures, videos, and other marketing materials.- Manage and enhance companies brands and reputation by refining and creating visual brand strategies. - Create email marketing campaigns, built company websites, and more.- Contributed to over $60,000 in additional revenue in 7 months for a company. -
Learning Design And Development, Senior ManagerSims Metal Mar 2022 - Aug 2022Jersey City, New Jersey, UsLed global HR initiatives focused on compliance, security, and professional development, impacting over 5,000 employees across multiple regions. These programs were designed to address regional differences while maintaining a unified approach to employee growth and organizational goals.I partnered with senior leaders to develop strategic HR programs aimed at improving employee development, retention, and performance management, resulting in stronger engagement and alignment across the company. My contributions included creating software simulations, on-the-job training modules, distance learning materials, and facilitation guides to support continuous learning. -
Vice President, Innovation And LearningMorgan Stanley May 2018 - Mar 2022New York, Ny, UsDesigned and developed comprehensive training for +30 SaaS products, driving product adoption and enhancing user proficiency. This resulted in a measurable increase in product usage and significantly boosting our clients' CSAT scores. To support ongoing development, I created detailed skill matrices for our software, providing a structured approach to identify gaps, track progress, and foster continuous improvement. This strategy ensured clients were fully equipped to maximize the value of our products.Additionally, I applied gamification techniques, Bloom’s Taxonomy, and action mapping to enhance learning experiences. I managed a team of instructional designers, handled budgeting, and ensured alignment between cross-functional teams to maintain consistency and strategic focus.Led a team with a focus on coaching, succession planning, and project management, fostering continuous growth, development, and long-term success. -
Vice President, Training And DevelopmentMorgan Stanley Jul 2017 - May 2018New York, Ny, UsManaged skill development and created skill matrices for client support professionals to ensure consistent growth and performance. Assessed the effectiveness of training programs and implemented strategies for continuous improvement. Developed assessments to evaluate new hire readiness, providing targeted support materials based on individual needs.Collaborated closely with SMEs, stakeholders, and colleagues to design and deliver high-quality training programs that enhanced product knowledge and adoption. Fostered a collaborative environment within cross-functional teams and aligned efforts between instructional designers, product experts, and support staff.
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Instructional DesignerMastercontrol Jan 2016 - Jul 2017Salt Lake City, Ut, UsDeveloped the company’s product education academy within Professional Services, creating customer-facing product training to address knowledge gaps identified through customer interactions. Designed and delivered 150 interactive digital assets tailored for both new and advanced users of our products, enhancing user proficiency and engagement.Collaborated closely with Product Marketing, Software Engineering, and business leaders to align training initiatives with company goals. Worked with subject matter experts, business owners, executives, and developers to identify needs and implement effective training programs.Created customized digital training solutions and supporting marketing materials to drive adoption and engagement. Leveraged various instructional methodologies, including Bloom’s Taxonomy and Action Mapping, to ensure training effectiveness. Through these efforts, I built cross-functional relationships and enhanced client education programs, helping customers maximize the value of our products. -
Instructional DesignerVivint Sep 2014 - Jan 2016Provo, Ut, UsDeveloped eLearning programs for Field Technicians, Customer Service Representatives, and other client-facing roles, focusing on a variety of topics, including software skills, safety, onboarding, compliance, customer service, and product training. Designed software simulations, on-the-job training modules, distance learning content, and facilitation materials to support diverse learning needs.
Vanessa Rodriguez Skills
Vanessa Rodriguez Education Details
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Western Governors UniversityInstructional Design -
University Of UtahB.A. In Social Work
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Salt Lake Community College
Frequently Asked Questions about Vanessa Rodriguez
What company does Vanessa Rodriguez work for?
Vanessa Rodriguez works for Logixboard
What is Vanessa Rodriguez's role at the current company?
Vanessa Rodriguez's current role is SaaS Product Training Leader | 7 Years Driving Product Adoption and User Engagement | Innovation Award for Training.
What is Vanessa Rodriguez's email address?
Vanessa Rodriguez's email address is va****@****ley.com
What is Vanessa Rodriguez's direct phone number?
Vanessa Rodriguez's direct phone number is 180145*****
What schools did Vanessa Rodriguez attend?
Vanessa Rodriguez attended Western Governors University, University Of Utah, Salt Lake Community College.
What skills is Vanessa Rodriguez known for?
Vanessa Rodriguez has skills like Training, Instructional Design, Recruiting, Leadership, Management, Human Resources, Salesforce.com, Articulate Suite, Customer Service, E Learning.
Who are Vanessa Rodriguez's colleagues?
Vanessa Rodriguez's colleagues are Robert Bland, David L., Juan Pablo Andrés Hernández Orbegozo, Leran Hutchings, Ricalene Fuentes, Austin Cooper, Abby Ngai.
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