- Entering customer product orders received per telephone, email or fax into SAP- Managing and following up customer orders according to internal and corporate policies - Answering incoming calls, faxes and emails on matters regarding the price, availability and/ or status of shipment in the diverse ERP systems (SAP, Oracle)- Verifying customer pricing discrepancies in corporation with salesforce.com and, if necessary, make price adjustments on open Orders in SAP- Ensuring product.delivery un accordance to customer requirements and manufacturing capabilities- Liaising with internal departments such as Logistics, Credit Management, Sales and Tech. Support

- Answering phone calls & Email enquiries- Inventory management- Quality control of all food and beverage products - High standard of customer Service- Barista trainer for new employees and business partners - Organised & executed staff outings - Cash handling - Basic admin tasks - Responsible for a clean and tidy working environment

- Answering phone calls - POS and daily cash up- High standard of customer service- Shift-/personnel Management- Responsible for quality, service and cleanliness- Basic admin tasks - Graduated from McDonalds shift management class- Inventory management