Vanessa S. Email & Phone Number

Greater Vancouver Metropolitan Area

Delta Bc

•• Owned a portfolio of Suppliers and Carriers; completed freight quotes.• Processed orders for TL, LTL, Bulk, Ocean and Courier shipments. • Worked with fulfillment team to ensure orders delivered quickly and accurately.• Investigated returns, damages filed claims and arranged delivery of replacement stock.• Prompt resolution to internal and external customer inquiries.• Documented Customer issues in Salesforce to help create new SOPs.• Inventory Management and… Show more •• Owned a portfolio of Suppliers and Carriers; completed freight quotes.• Processed orders for TL, LTL, Bulk, Ocean and Courier shipments. • Worked with fulfillment team to ensure orders delivered quickly and accurately.• Investigated returns, damages filed claims and arranged delivery of replacement stock.• Prompt resolution to internal and external customer inquiries.• Documented Customer issues in Salesforce to help create new SOPs.• Inventory Management and transfers to multiple 3rd Party warehouses.• Account Management including invoicing and inventory control.• Annual Evaluations/scorecards to measure Performance Metrics.• Investigated and Approved invoices to resolve discrepancies.• Recorded minutes during Carrier meetings.• Prepared necessary Customs documents for cross-border shipments.• Received inbound orders into inventory, released, and invoiced outbound orders.• Peer to Peer Cross Functional Training and Mentorship.• Managed a high volume of inbound and outbound orders. Show less

Delta Bc

• Answered multi-line phone system and forwarded to the appropriate party.• Entered Customers orders and communicated any changes to the customer.• Ensured the daily orders were ship confirmed and invoiced overnight.• Organized meetings and took minutes.• Processed credit card transactions• Back up for Customer Service Team Leader; order entry and documentation requests

White Rock, British Columbia, Canada

•• Sales support/Executive Assistant for two Realtors (#1 Dollar Volume 2009) • Scheduled Realtor and Buyer viewings of Pierce Dennis Team listings• Maintain listing inventory of 25-50 homes.• Returned all client and prospect calls and emails including updating client database.• Submit Marketing information to the Fraser Valley Real Estate Board• Prepare Comparative Market Analysis for potential clients.• Prepare Listing and Purchase Contract forms.• Read… Show more •• Sales support/Executive Assistant for two Realtors (#1 Dollar Volume 2009) • Scheduled Realtor and Buyer viewings of Pierce Dennis Team listings• Maintain listing inventory of 25-50 homes.• Returned all client and prospect calls and emails including updating client database.• Submit Marketing information to the Fraser Valley Real Estate Board• Prepare Comparative Market Analysis for potential clients.• Prepare Listing and Purchase Contract forms.• Read Architectural Drawings. Show less

White Rock, British Columbia, Canada

• Schedule Realtor viewings of homes• Submit listings and any changes to the Fraser Valley Real Estate Board• Prepare Listing and Purchase Contracts• Assemble documents required for Contracts.

Greensboro, North Carolina, United States

• Credit/Order Department• Customer Service and Order Entry for US, Canadian and International Customers.• Worked directly with First Factors (credit agency) for all US customers to establish and expedite credit.• Daily interaction with worldwide Sales Agents and Owners/Executives of manufacturing firms to relay delivery/order confirmation of orders.• Organized sales meetings and events during furniture markets.• Executive Assistant to VP of Sales and Marketing

Cclp Graduate, Logistics, Materials, And Supply Chain Management, Honors

Have successfully completed all the courses and am now have my CCLP designation. Working to attain the CCLP (CITT-Certified Logistics.

Bachelor Of Applied Science (B.A.Sc.), Accounting And Business/Management

Activities and Societies: Accounting group Bachelor of Science in Accounting

Accounting

Bachelor Of Arts - Ba, Linguistics