Architecture/Sustainability* Resolved organizational problems, improved operations and provided exceptional client support.* Contributed to quality assurance program, including on-site evaluations and internal audits.* Resolved conflicts and negotiated mutually beneficial agreements between parties.* Developed team communications and information for both internal and client meetings.* Coordinated statistical data analysis, design, and information flow.* Produced monthly program project reports using Excel spreadsheet functions.* Transcribed meeting minutes for management's records.* Worked closely with others to accomplish timely invoicing and accounts receivables.* Reduced intake processes time by developing application tracking and filing systems.* Produced high-quality documents, spreadsheets and presentations for internal and external client needs using Microsoft Office software.* Organized office structures and processes to promote teamwork and performance.* Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.* Managed CRM database, including troubleshooting, maintenance, updates and report generation.* Kept organized tracking documents detailing assignments, in-progress work and completed project milestones.

Fortune 500 Company* Handled all scheduling for multiple senior executive calendar's and prepared meeting agenda and materials.* Accomplished special objectives and projects according to requests from board members.* Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.* Updated executives on changing business needs by thoroughly documenting internal and client meetings.* Contributed to smooth business operations by planning and organizing meetings and conferences, including conference calls.* Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.* Allocated executive tasks and managed complex calendars and administrative functions.* Worked with senior management to initiate new projects and assist in various processes.* Created appropriate documentation for members of board and senior leadership before meetings.* Orchestrated successful conferences, including associated travel for all speakers and attendees, facilities and support services.

Personal Injury Law * Monitored and screened visitors to verify accessibility to inter-office personnel.* Aggregated and prepared documentation and reports for office meetings, distribution and filing.* Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.* Provided clerical support to company employees by copying, faxing and filing documents.* Collected, sorted, distributed and sent mail and packages.* Supported various administrative duties by proofreading, transcribing and invoicing.* Assisted in administrative duties for office team, including making phone calls, copies and schedules.* Prepared packages for shipment, pickup and courier services for prompt delivery to customers.* Corresponded with clients through email, telephone or postal mail.