Vanessa Thomas work email
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With over 10 years experience in Account Management and Client Services roles, predominantly within the Print/Design and Communications industries, I have broad experience across the complexities of managing relationships and client requirements to ensure successful outcomes. My strong customer service and relationship management skills, as well as excellent planning and organizational skills, enable me to deliver results either independently or in a team environment. My ability to understand and interpret client needs and leverage effective working relationships enables me to identify new business opportunities to cross sell the full range of products and services of the business. I have experience in managing key accounts across a range of industries and some of Australia’s most recognised brands.
Simon Johnson
View- Website:
- linkedin.com/in/webindustries
- Employees:
- 10
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Customer Service Team LeaderSimon Johnson Apr 2013 - PresentAlexandria• Maintain customer satisfaction by providing problem-solving resources; managing staff with order processing and policies.• Ability to build and maintain effective relationships with customers, decision-makers and influencers, to obtain knowledge to understand the customer’s goals and needs.• Communicate customer requirements within the Simon Johnson team to benchmarking best practices, analyzing information and applications.• Handling complaints and queries from both Customers and Sales staff.• Responsible for Customer Service in NSW, ACT, VIC, SA, TAS, WA including order processing including special customer orders on a weekly basis, phone and email queries.• Account Management of Key Accounts.• Stock maintenance and daily out of stock management for customers.• Warehouse interaction with order inquires and stock issues and levels to find suitable solutions for customers• Participating in educational opportunities to expand my product knowledge, reading professional publications and websites, maintaining personal network.
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Account Manager/Client ServicesGeon Print & Communications Solutions Dec 2005 - Mar 2013
Vanessa Thomas Skills
Vanessa Thomas Education Details
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Australian Direct Marketing Association (Adma)Certificate In Direct Marketing -
Brigidine College Randwick
Frequently Asked Questions about Vanessa Thomas
What company does Vanessa Thomas work for?
Vanessa Thomas works for Simon Johnson
What is Vanessa Thomas's role at the current company?
Vanessa Thomas's current role is National Customer Service Manager.
What is Vanessa Thomas's email address?
Vanessa Thomas's email address is vt****@****.com.au
What is Vanessa Thomas's direct phone number?
Vanessa Thomas's direct phone number is +614192*****
What schools did Vanessa Thomas attend?
Vanessa Thomas attended Australian Direct Marketing Association (Adma), Brigidine College Randwick.
What skills is Vanessa Thomas known for?
Vanessa Thomas has skills like Account Management, Print Management, Variable Data Printing, Offset Printing, Digital Printing, Direct Mail, Customer Service, Pre Press, Labels, Direct Marketing, Management, Wide Format Printing.
Not the Vanessa Thomas you were looking for?
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Vanessa Whyte
Greater Sydney Area -
Vanessa Thomas
Assistant Director - Operational Assessment At Ndis Quality And Safeguards CommissionGreater Melbourne Area -
Vanessa Thomas
Melbourne, Vic1carlsonmarketing.com -
1cba.com.au
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