• 7 years' worth of experience in the hospitality and customer service sectors, interspersed with managerial and administrative work.• Demonstrated capacity for quick learning and situational flexibility.• Assisted monthly, quarterly, and annual reports by gathering data and numbers and creating presentations.• Possesses the ability to work with others to identify and enhance business policies and processes.• Proficient in working on multiple projects at once without sacrificing quality or efficiency; very proficient in all Microsoft Office suite programmes.