My title has recently changed to more accurately reflect my role and responsibilities, (formerly Manager, Programming and Interpretation). I still design and oversee the interpretive and training programs for all tour guides of the Collection. I am also heavily invested in developing new programs, business planning, and ensuring the highest quality standards of our existing products. The components I enjoy most about this role are building relationships with new and existing Indigenous… Show more My title has recently changed to more accurately reflect my role and responsibilities, (formerly Manager, Programming and Interpretation). I still design and oversee the interpretive and training programs for all tour guides of the Collection. I am also heavily invested in developing new programs, business planning, and ensuring the highest quality standards of our existing products. The components I enjoy most about this role are building relationships with new and existing Indigenous partners, developing product content, coordinating Indigenous-led training workshops, and researching market trends in international tourism, ecotourism, and Indigenous tourism. Show less

This dynamic role demands my expertise in budget planning, event planning, and event management. I create opportunities to increase hotel revenue by adding value to our overall guest experience. I also improve our staff experience, and team retention by implementing recognition initiatives.

As the manager of the Glacier View Lodge, I am very excited to be part of the team managing the renovation project taking place this winter. Our goal for this upcoming season is to elevate and enhance our guests’ experience by offering an exclusive, premium resort-style package. Throughout my time in this role, I have expanded upon my learning in team management, time management, budgeting and forecasting, and managing expenses and assets.

This exciting position has allowed me to learn and grow in the fields of Customer Service and Management. My daily duties include, but are not limited to; department payroll, shift scheduling, coaching staff, and conflict resolution. Throughout my time in this position, I have developed and expanded a thorough knowledge of Microsoft Office, Excel, Kronos, When2Work, Outlook, RTP, and OneResort.

As an Interpretive Guide for Brewster, I deliver premium Canadian tourism experiences to a global clientele, while providing high-quality interpretive information and experiential excursions to the Athabasca Glacier. I am responsible for the safe operation, and driving of coach busses, transit busses, and specially- designed Ice Explorers.

As a national ambassador, my aim is to educate families about the importance and health benefits of drinking milk. I thrive in the fast-paced, social interaction aspect of in-field work. My talents in impact marketing strategy and charisma make me an excellent asset