1. Managed multiple korean projects with a team size of 10-20 people in the area of industry and game.2. Collaborated with the korean team to define the project scope and resource inputs, set up the project milestones and to establish the whole project management process.3. Led the development team to implement coding work under Scrum methodology with Jira boards.4. Monitored and enhanced the efficiency of teamwork by removing blockers, along with continuous improvement on the project process.5. Controlled the schedule, risk and quality of the entire project with according strategies timely and proactively.6. Be the speaker for development team to eliminate the gap between the design and the actual development, as well as to output core/conclusive information to save repeated communication costs.

1. Assure IP compliance for SAP newly released products/versions and deliver assessment reports to development team globally.2. Execute commercial third party and web service automated scans and identify components using Putty, Perforce and Protex.3. Conduct smoking tests on newly developed compliance system; design test cases and perform testing to detect defects and verify requirements.4. Design solutions to improve current business process and achieve work process automation,such as knowledge base sanitization process and automation scan process.5. Manage projects using agile method,including managing sprints, creating user stories, split requirements and tracking progress.

• Created demo systems (showrooms) for customer’s demo in all North and Latin America and Europe.• Gathered demo details and requirements from presales and translated requirements into system specifications for showroom deployments.• Tested and Customized newly deployed showrooms to ensure good connectivity and zero errors.• Acted as a liaison between presales and back-end engineer teams to solve showroom performance issues and back-end systems issues promptly and to get root cause analysis for permanent solutions.• Monitored systems performance, triggered escalation calls when major systems down, reported incidents and responded to impacted demos.• Documented key procedures and shared knowledge of showroom usage and demo protect service on SAP JAM.• Designed creative plans to improve current business processes of infrastructure operations.• Conducted a deep dived performance analysis to SAP Fiori using SAP FRUN, created test scenarios and demonstrated the results using dashboards.• Gave presentations on different topics towards internal colleagues, such as the roles and tiles configuration of SAP Fiori Launchpad using story-telling method.

Managed various projects including International Student Orientation, TemPALs program and Peer2Peer program.Communicated via email and phone to provide supports to all international students.Organized excel spreadsheets, google forms, and calendars for up-coming events.

● Assisted professor with evaluating and grading class assignments for a class of over 50 students.● Provided supports to students on assignments in and outside the classroom.● Held “Help Desk” for students from all sections who have tech problems on the Salesforce project.

• Supported Walmart’s Mooncake National Sales short-term project from contract signing to commodity sales.• Activated and added 100+ commodity data using Excel and ensured data accuracy based on new price quotes.• Placed and managed orders in Walmart’s retail system and followed up on delivery status with nine suppliers.• Analyzed sales data daily using Excel Pivot Tables and VLOOKUP to prepare status reports.• Prioritized multiple tasks and coordinated with nine suppliers to address issues and concerns.

● Implemented a market research project to build an active social media community on Twitter.● Increased number of followers by 150 and monitored metrics and engagement levels each week.● Researched crowdfunding events and implemented a successful campaign for clients like “BigBarker”, raising over $28,000 to provide free dog beds for K-9 police dogs.