• Leading project management for up to 6 simultaneous workstreams supporting WFM's Customer Service platform, Salesforce Service Cloud, Amazon Connect, and wholefoodsmarket.com web integrations.• Coordinating stakeholder communications, cross-team escalations and partnerships, and refining team mechanisms for efficiency.• Collecting and analyzing metrics to make data-driven decisions about conflicting priorities and resourcing needs.

• Led requirements gathering, scoping, cross-team communication, technical design, development, and release of a cost-saving internal web analytics solution.• Full-stack web development for wholefoodsmarket.com. • Engineered integrations with internal Amazon and public AWS services.• Delivered features for redesigned Customer Service FAQ, CRM platform integrations (web form and live agent chat), and digital Sales Flyers.• Developed web views for the 2018 Prime at Whole Foods mobile app launch.

• Test-driven development and design on a product data aggregator and reporting API for eCommerce consumers.• End-to-end development on a batch processing application and web interface for archiving marketing design assets.• Refactored code for performance and testability.• Utilized Symfony framework, MongoDB, Cloudinary API, Canto Cumulus API, Iron.io message queues, Gitflow, TDD, PostgreSQL, Docker, AWS Glacier.

• Mentored and provided reference assistance to students in an e-learning course on information and technology literacy, introducing issues related to copyright, open source software, security, and web development. Graded essays and XHTML/CSS projects.• Proposed and initiated improvements to outdated online course materials.

• Prioritized collections to process in the University Archives by examining legacy backlog.• Appraised, preserved, arranged, described, and cataloged prioritized papers and records.• Assisted patrons with in-person information and reference requests.• Corresponded and met with donors to acquire collections of UT student ephemera.• Composed and encoded finding aids with Encoded Archival Description (EAD) and MARC21 cataloging, using AACR2 and LCSH authorities.

• Researched and produced a multimedia presentation on Florida women’s history through a showcase of relevant archival holdings at the University. • Curated a multimedia presentation on Florida lesbian and gay history featuring records and artifacts from the University Archives and repositories across the state.• Met and corresponded regularly with the Director and other core faculty of the Center to plan, produce, and revise projects.• Presentations commissioned for official use by the Center for public lectures and donor outreach.

• Conducted a survey to gather information about Florida’s archival architecture records.• Worked with Architecture Archives Curator to select ephemera and artifacts for the exhibition “Alfred Browning Parker: A Life’s Work.”

• Located, evaluated, and organized data from University Archives records and ephemera with the intent of describing the development of the university’s organizational structure from 1905 to the present.• Entered data using the Encoded Archival Context (EAC) metadata standard.

• Researched the 1860-61 secession crisis in Georgia and authored a brief guide to reading historical documents intended for high school/first-year college history teachers and students. Published by the GLI in 2011.• Directed and produced a short documentary film about secession in Georgia.