Who is Vanessa Babicz? Overview
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Vanessa Babicz is listed as Head of CX at Proto, based in Berlin, Berlin, Germany. AeroLeads shows a matched LinkedIn profile for Vanessa Babicz.
Vanessa Babicz previously worked as Managing Director at Yola and Chief Operating Officer at Proto. Vanessa Babicz holds Behavioral Economics, Business/Managerial Economics from Harvard Business School.
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Email format at Proto
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Proto
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Profile bio
About Vanessa Babicz
Vanessa Babicz is a Head of CX at Proto. She possess expertise in microsoft excel, microsoft office, microsoft word, powerpoint, english and 5 more skills. She is proficient in English. Colleagues describe her as "Vanessa is an incredible COO. Her unique superpower is turning complex challenges into creative solutions and operational efficiencies, which have enabled Proto to stay ahead of the curve in a rapidly evolving AI business landscape. She possesses an incredible knack for streamlining processes, eliminating bottlenecks, and optimizing workflows. Her commitment to operational excellence has translated into cost savings, improved company productivity, and experiences designed to delight Proto customers. Vanessa creates an inclusive and collaborative environment where every team member feels valued and motivated. She brings out the best in her team and has fostered a culture of excellence, resulting in unparalleled team performance. Vanessa is a transformative force within Proto organization. Her visionary leadership, unwavering commitment to excellence, and exceptional ability to bring out the best in her team have been instrumental in driving success."
Listed skills include Microsoft Excel, Microsoft Office, Microsoft Word, Powerpoint, and 6 others.
Current workplace
Vanessa Babicz's current company
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12 roles
Vanessa Babicz work experience
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Managing Director
Current
May 2024 - Present
Chief Operating Officer
Proto is the leader for multilingual contact centre automation. Governments and businesses use Proto’s AI Customer Experience (AICX) platform to ensure local-language service, long-term operational efficiency, and citizen protection. All Proto deployments are powered by its HermesAI™ natural language processing engine for underserved and mixed languages.
May 2023 - May 2024
Head Of Customer Experience
Apr 2022 - May 2023
Head Of Growth
Jun 2021 - Apr 2022
Global Operations Manager
Mar 2021 - Jun 2021
Head Of Customer Experience And Partners
- Successfully supervised the adaptation and translation of a T&E solution from India for the Brazilian market.- Acted as the main point of contact between India and Brazil teams, addressing issues and finding solutions promptly.- Provided comprehensive training to channel partners and clients on the platform, resulting in an increase in user adoption and.
Nov 2019 - Jun 2021
Reporting Coordinator
BrandBastion helps large-scale advertisers take action and improve performance while protecting their brand on social media through a powerful AI-driven solution.
May 2018 - Jun 2021
Project Manager
- Managed a successful transition project for Accounts Payable activities from Braga, Portugal to Timisoara, Romania, ensuring all tasks were completed on time and within budget.- Worked closely with cross-functional teams in both locations, serving as the main point of contact between them to address issues and find solutions.- Developed and implemented.
Aug 2018 - Apr 2019
Project Manager
Freelance
As a project manager focused on business development, I worked with several clients and successfully delivered multiple projects by building and maintaining relationships with clients, while also ensuring their business goals were met. Some of my key achievements include:- Developed and executed the business plan for a marketing agency from scratch for a.
Jan 2017 - Aug 2018
Cost Accounting Analyst
- Conducted cost analysis and identified cost variations in the chemical business for multiple ExxonMobil companies.- Verified project costs and billed them to joint ventures, ensuring accurate billing and timely payment.Mentored and supported new hires/trainees in developing automation projects, resulting in an increase in process efficiency and a.
Jan 2014 - Aug 2017
Supply Chain Trainee
- Assisted in monitoring and analyzing inventory levels to ensure appropriate stock levels were maintained- Helped with tracking purchase orders, ensuring timely and accurate delivery of goods- Participated in coordinating and tracking shipments of materials and products to meet delivery schedules- Conducted research and analysis to identify potential.
Nov 2012 - Dec 2013
2 education records
Vanessa Babicz education
Behavioral Economics, Business/Managerial Economics
Harvard Business School
Bachelor'S Degree, Economics
Universidade Positivo
FAQ
Frequently asked questions about Vanessa Babicz
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What company does Vanessa Babicz work for?
Vanessa Babicz works for Proto.
What is Vanessa Babicz's role at Proto?
Vanessa Babicz is listed as Head of CX at Proto.
Where is Vanessa Babicz based?
Vanessa Babicz is based in Berlin, Berlin, Germany while working with Proto.
What companies has Vanessa Babicz worked for?
Vanessa Babicz has worked for Proto, Yola, Happay - Expense Management Solution For Businesses, Brandbastion, and Bosch Service Solutions.
How can I contact Vanessa Babicz?
You can use AeroLeads to view verified contact signals for Vanessa Babicz at Proto, including work email, phone, and LinkedIn data when available.
What schools did Vanessa Babicz attend?
Vanessa Babicz holds Behavioral Economics, Business/Managerial Economics from Harvard Business School.
What skills is Vanessa Babicz known for?
Vanessa Babicz is listed with skills including Microsoft Excel, Microsoft Office, Microsoft Word, Powerpoint, English, Public Speaking, Visual Basic For Applications, and Sapscript.
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