Vanessa Bakari Email & Phone Number

New Hartford, New York, United States

Successfully manage 50+ inbound sales calls daily within Five 9 and Talkdesk platforms, achieving a 90% customer satisfaction rating. Achieved a 45% increase in sales over a 7-month period by implementing proactive monitoring in Salesforce CRM system, resulting in a 95% reduction in data processing errors. Increased efficiency by 30% by independently multitasking inbound calls, processing purchase orders, responding to emails, and updating client records in a fast-paced virtual office setting.

Greater Los Angeles Area

Maintained a 90% customer satisfaction rating by effectively handling heavy inbound sales calls and customer inquiries in office and virtual call center environments. Fulfilled all general duties such as preparing, verifying, and processing client´s data information within Zendesk CRM System. Improved team productivity by implementing a filing system by upgrading to digital online systems and reduced repetitive manual input that resulted in a 35% increase in productivity.

Greater Los Angeles Area

Managed and trained 15 team volunteers to increase business growth through inclusive strategies that engaged all volunteers and resulted in a 25% increase in program effectiveness.Gained 20% in yearly funding by developing strategic plans for financial support through sponsorships.Coordinated logistics for program events, including scheduling meetings, booking venues, and arranging transportation, resulting in a 95% satisfaction rate from program participants.

Los Angeles,Ca

Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction within CRM Software and maintaining a 95% client satisfaction rating. Increased annual revenue by 35% by handling challenging accounts and effectively managing expectations and outcomes. Maintained a highly disciplined schedule for balancing key activities, including prospecting, client appointments, follow-ups, and administrative tasks.