Vanessa Luis
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Vanessa Luis Email & Phone Number

Risk and Compliance Team Leader at CXC Global
Location: Calabarzon, Philippines, Philippines 11 work roles 1 school
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Current company
Role
Risk and Compliance Team Leader
Location
Calabarzon, Philippines, Philippines
Company size

Who is Vanessa Luis? Overview

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Quick answer

Vanessa Luis is listed as Risk and Compliance Team Leader at CXC Global, a company with 200 employees, based in Calabarzon, Philippines, Philippines. AeroLeads shows a matched LinkedIn profile for Vanessa Luis.

Vanessa Luis previously worked as Workforce Relationship Team Leader at Cxc Global and Lead Specialist - Recruitment Administration at Alexander Mann Solutions. Vanessa Luis holds Bs Psychology, Psychology from Pamantasan Ng Cabuyao.

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CXC Global

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Profile bio

About Vanessa Luis

I am an Outsourced Services Specialist with nearly 10 years of staggering work experience in the IT-BPO arena since 2009. Being at the world’s BPO capital, I have worked with the most reputable outsourcedcompanies providing various services with no less than the World’s Fortune 500 organizations. Through the years, I have mastered the areas of Customer Care Services, Back-office Support Services, Global Human Resource Systems Services, Contingent Management, and Administration Services. Key Skills:Expert in a broad range of cross-cultural communication skills including business processes, agreements, operational processes and procedures outside the helm of same-company commonality Relationship skills as an integral part of working with clients, stakeholders, as well as with co-workers. It involves problem-solving, accommodation, flexibility, and leadershipQuality control and management based on specified metrics and service levels, best practices, industry knowledge, risks anticipation and management. It also includes thorough documenting and reporting with focus on results, changes, problems/solutions, lessons learned, and governance

Current workplace

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CXC Global
Cxc Global
Risk and Compliance Team Leader
sydney, new south wales, australia
Website
Employees
200
AeroLeads page
11 roles

Vanessa Luis work experience

A career timeline built from the work history available for this profile.

Risk And Compliance Team Leader

Current

Philam Life Tower, Paseo De Roxas St. Makati City

Jul 2019 - Present

Workforce Relationship Team Leader

Current

Philam Life Tower, Paseo De Roxas St. Makati City

Jul 2018 - Present

Lead Specialist - Recruitment Administration

Current

Philam Life Tower, Paseo De Roxas St. Makati City

Provided significant contribution in achieving the Q2-2017 Innovation Award for the improvement in employment reference checks process that reduced daily reporting and email correspondences resulted to the improvement of the overall recruitment process; Manages contingent workforce solutions for an Australian-based Oil and Gas Company. Ensures contract.

Apr 2017 - Present

Senior Recruitment Coordinator

Philam Life Tower, Paseo De Roxas St. Makati City

Prepared all paperwork for the provision of contracts such as job requisition raising, purchase order request and contract validation; Managed information around contract extensions; Oversight of the contract extension processes for new hires and current resources; Audited interview scheduling, employment reference checks and right work documentation

Jun 2013 - Mar 2017

Global Hrss Contact Centre Associate

Logica Services Philippines (Now Part Of Cgi)

2nd Floor, One World Square, Upper Mckinley Road, Mckinley Hill, Taguig City, 16

Managed employees’ inquiries and requests; Developed daily reports through a case tracking system; Supported other service lines from appointments, data changes, contracts, benefits, corporate business, absence management, leaves, payroll and development

Mar 2012 - May 2013

Customer Service Representative

Exl Services Philippines Inc

6th Floor One E-com Center, Harbor Drive, SM Mall Of Asia Complex, Pasay City

Processed an average of 60 daily requests; Handled with Auto and Property Insurance clients/agents; General knowledge of the US Insurance Policies competence; Performed various insurance services such of billing & general information

Sep 2011 - Mar 2012

Customer Service Specialist

Convergys Philippines Services Corporation

Northgate Cyberzone, Alabang, Muntinlupa City, Metro Manila

Supported the team by assisting new hires during their Transition Calibration through coaching sessions, monitoring calls and taking superior calls as necessary; Responsible for the ‘Call Monitoring Report’; Handled billing and general information service

Jan 2009 - Jul 2011

Recruitment Staff

Toyota Motor Philippines Corporation

Toyota Special Economic Zone, Sta. Rosa City, Laguna

Managed recruitment for all levels - General, Office and Production Staff; Subject-matter expert in behavioral interview; Administered different types of industrial examinations such as Ravens and Flanagan; Effective coordinator with various technical schools; Focal person on questions/concerns from production trainees and team member

Apr 2008 - Dec 2008

Intern

Toyota Motor Philippines Corporation, Recruitment And Training Section

Toyota Special Economic Zone, Sta. Rosa City, Laguna

Supported the Recruitment team with staffing activities which include sourcing applicants, test administration and facilitating initial interviews on the office and production trainee levelAssisted in the regularization, reclassification and promotion of the team membersHas been a very good support for the Training team by assisting in the corporate.

Jan 2008 - Feb 2008

Intern

Springwells Of Hope Drug And Rehabilitation Center

Brgy. Pansol, Calamba City, Laguna

Facilitated different group dynamics essential for the intervention and rehabilitation of patients.Has organized event for the residents’ rehabilitation.Conducted case study

Oct 2007 - Dec 2007

Intern

Santa Rosa Science And Technology High School

Sta. Rosa City, Laguna

Participated in the arranging of students’ profiles and in monitoring of teachers’ attendance.Conducted formal counseling sessions and prepared psychological report of concern students.

Jun 2007 - Jul 2007
Team & coworkers

Colleagues at CXC Global

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1 education record

Vanessa Luis education

FAQ

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What company does Vanessa Luis work for?

Vanessa Luis works for CXC Global.

What is Vanessa Luis's role at CXC Global?

Vanessa Luis is listed as Risk and Compliance Team Leader at CXC Global.

Where is Vanessa Luis based?

Vanessa Luis is based in Calabarzon, Philippines, Philippines while working with CXC Global.

What companies has Vanessa Luis worked for?

Vanessa Luis has worked for Cxc Global, Alexander Mann Solutions, Logica Services Philippines (Now Part Of Cgi), Exl Services Philippines Inc, and Convergys Philippines Services Corporation.

Who are Vanessa Luis's colleagues at CXC Global?

Vanessa Luis's colleagues at CXC Global include Marianne Gamblin, Ken Chee Hang Ho, Bissu Chhantyal, Fabio Henrique De Freitas Gomes, and Seema (Stephany).

How can I contact Vanessa Luis?

You can use AeroLeads to view verified contact signals for Vanessa Luis at CXC Global, including work email, phone, and LinkedIn data when available.

What schools did Vanessa Luis attend?

Vanessa Luis holds Bs Psychology, Psychology from Pamantasan Ng Cabuyao.

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