Vanessa Aron Bonebrake Email & Phone Number

Fort Lauderdale, Florida, United States

• Applies a consultative approach to maintain partnerships with leaders to build organizational capability through the development of solutions that address root causes to engagement issues
• Educates leaders throughout WBY on culture and engagement best practices
• Explores issues and/or needs with leaders and individual contributors to establish potential causes, related issues and barriers
• Develops strong relationships with key stakeholders to assure that engagement initiatives are aligned with enterprise goals and specific business priorities
• Collaborates within the Culture and Engagement Division team members and shares work on ongoing WBY Culture programs
• Assists in analyzing the results of the Employee Experience Survey

Boca Raton, Florida

• Conducted performance reviews for all providers that have worked with the company over a year to improve customer satisfaction rates.
• Executed and monitored the organization’s quality improvement program by delivering QA evaluations to over 100 providers and clients weekly and reviewing their feedback.
• Ensured processes are in place to monitor, evaluate safety and risk management programs that impact both facility and provider.
• Maintained internal communication about the updates and changes of the Quality Assurance guidelines.
• Increased response rate on the QA evaluation process by improving customer outreach in collaboration with the Marketing team.
• Measured and evaluated QA survey results and shares it with the relevant teams.

Boca Raton

• Led and coached a team of 50+ competitive swimmers.
• Conducted training for new coaches and mentored them throughout the process.
• Led training sessions for new hires and new customers.
• Created and managed cost proposals/budgets and recaps for events to present to our managers.
• Oversaw the teams budget quarterly for all social activities.
• Implemented and maintained different age group programs to enable the growth and sustainability of our customers.

International Swimming Hall Of Fame

• Planned and coordinated all marketing and community events for the Swim Program.
• Designed all marketing material including flyers, and other promotional material.
• Increased customer base from two students to 60 students within eight months as a result of strong marketing programs in both Broward and West Palm Beach Counties.
• Coordinated and facilitated staff training to ensure swim school staff were well versed in the responsibilities associated with their position.
• Conducted staff meetings to ensure customer satisfaction during the onboarding process.
• Ensured aquatics instructors and site directors were qualified and provided specific performance feedback.

Fort Lauderdale, FL

• Organized and Promoted triathlons, benefits, and 5k
• Distributed flyers at events.
• Ordered all supplies and helped organize events.

Fort Lauderdale, FL

• Assisted the CEO with Business related subjects.
• Plan and wrote the entire Business Plan of the company
• Designed graphs, charts, and diagrams.
• Wrote the content for the whole Website.
• Translated from English to Spanish the company’s website, and other documents.
• Researched and put together a customer and technical support manual for the products sold in company.

Promotions, Film Festival, West Palm Beach/Boca Raton, FL May 2006 Producers Coordinator Assistant, Krane Production, West Palm Beach, FL, August 2005-February 2006Advertising Assistant, Waves CR, San Jose, Costa Rica.Creative Assistant, Headstrong-media, Deerfield Beach, FL August 2007-October 2007 Supervisor for Fitness Center, Lynn University, Boca.

Paris Area, France

• Timed movie frames for documentaries and logged camera entries from previous filming.
• Worked in public relations contacting other production companies for fundraising.
• Tran-scripted interviews, translating from French to English or English to French.
• Organized and planned shootings in Europe.

Master'S Degree, Master Of Science In Mass Communication And Media Science, Gpa 3.7

Activities and Societies: • Associations: Best Buddies, Lynn University Fall 2002- Spring 2003 • MVP in Crew, Lynn University, Boca Raton.

Certificate, Acting For Film, Theather And Production

Acting Certificate

Bachelor'S Degree, Bachelor Of Science In International Business Administration, Gpa 3.033

Activities and Societies: • Part of the Crew Team, (MVP), Lynn University, Boca Raton, FL Fall 2000-Spring 2001 • Associations: Best.

Ib, High School/Secondary Diplomas And Certificates

Activities and Societies: • Member of the Costa Rica National Swim Team 1995-1997