Vanessa Cacho, Csm, Sphr Email & Phone Number

Washington, DC, US

• Lead strategic initiatives to drive organizational growth and improve corporate governance, providing expert advice to C-suite executives on fostering innovation, managing risks, and ensuring regulatory compliance.
• Deliver sustainable value creation by aligning business operations with environmental, social, and governance (ESG) objectives.
• Partner with executive leadership to advance strategic initiatives, achieving a 20% increase in annual revenues and expanding the company's presence.
• Cultivate a culture of innovation and collaboration within the organization, spearheading initiatives that encourage creative problem-solving and cross-departmental teamwork.
• Participated in the Coalition for Non-Profit Housing and Economic Development (CNHED) and George Washington University’s School of Business ELEVATE Executive Leadership Program.

• Cultivated partnerships with 100+ clients to serve as a trusted advisor, proactively addressing potential risks and liabilities while offering expert guidance on compliance to ensure optimal service utilization.
• Enhanced employee relations by providing strategic support in conflict resolution and people management, fostering a positive work environment through targeted organizational development initiatives.
• Drove organizational and employee development efforts by delivering customized training programs and development plans, aligning talent management strategies with clients’ business goals.
• Launched the "Fireside Chat Series" to spotlight community and health-focused clients, delivering innovative solutions, reinforcing client partnerships, and enhancing awareness among the internal service team.
• Initiated the 2020 review and update of proactive and reactive templates in collaboration with the CR COE, aiming to improve HR Specialists' strategic efficiency.

• Collaborated with leadership to align human capital strategies with business objectives, enhancing organizational effectiveness for 800+ employees through targeted retention and development initiatives.
• Directed talent acquisition and retention efforts by developing and implementing strategies that attracted top talent and reduced turnover, fostering a high-performance workforce.
• Championed employee development and talent management programs by designing comprehensive training and recognition initiatives that improved workforce engagement and performance.
• Identified critical training gaps in Leave of Absence (LOA) and FMLA management among first- and second-level managers, developing and implementing targeted training programs to address these deficiencies.
• Coordinated weekly conference calls with HR Business Partners (HRBPs) and Division Leadership to efficiently manage and reassign employees affected by contract changes and budget constraints.
• Collaborated effectively within a diverse team to proactively address and advance human capital initiatives, enhancing overall team performance and supporting organizational objectives.

• Researched industry standards and company policies for ~50 clients across diverse professional sectors to design and implement tailored HR solutions that aligned with both short-term and long-term business goals.
• Drove the application of HR best practices in all aspects of administration, including employee and labor relations, hiring, performance evaluations, training, workers' compensation, and benefits administration.
• Collaborated with high-level managers to provide strategic HR support, addressing employee relations, performance management, leave administration, and employee incentives.
• Mentored as a Human Resource Business Partner, providing guidance and strategic support to senior leadership in an expanding Government Contractor specializing in IT and Management Consulting.
• Advised on implementing HR business practices to enhance the company's reputation as an employer of choice.
• Managed the complexities of benefits administration during annual open enrollment seasons, strengthening client relationships and increasing tenure.

• Oversaw all human resource functions, including recruitment, compensation and benefits, training and development, and employee relations to ensure efficient HR operations across the store.
• Coordinated the hiring process by managing job postings, reviewing resumes, performing telephone screenings, conducting reference checks, and scheduling and conducting interviews.
• Executed successful plans to enhance the store’s Human Resource Captain partnership with Corporate HR Partners.
• Delivered training sessions on “Individual Development Plans” and “File Retention” for new managers, equipping them with essential skills and knowledge to manage HR functions.

• Led full-cycle HR activities for a store with 150 employees and directly supervised 4 staff members.
• Drove programs to cultivate a "fast, fun, and friendly" team culture by coordinating consistent recognition initiatives and organizing engaging team events.
• Conducted all aspects of the HR cycle, from recruitment to separation, and managed employee onboarding, performance evaluations, and offboarding processes.
• Devised and executed a training plan for 140 team members on Food Safety guidelines and served as the District Trainer for Leadership Essentials classes.
• Directed and executed staffing strategies, including developing and implementing effective plans for seasonal peaks such as the 4th quarter and Back-to-School periods.
• Cultivated a strong development culture by delivering Leadership Development training to managers and supervisors while providing the store manager with insightful assessments to enhance leadership skills.