Vanessa Chaves Email & Phone Number

New Brunswick, Canada

Moncton, New Brunswick, Canada

-Operate lighting software during church services and dress rehearsals.-Assist with production setup.-Assist in Technical Support (when applicable).-Assists in Merchandise Fundraising.-Assists in community external work.

Moncton, New Brunswick, Canada

Report and Dashboard Development: Created and maintained comprehensive financial reports, charts, dashboards, and conditional formatting rules to provide actionable insights.Excel Mockups and Templates: Developed, managed, and maintained financial report mockups and templates using Excel, ensuring data integrity and clarity.KPI Management: Updated financial accounts and KPI calculation formulas, including Balance Sheet and Automotive KPIs, ensuring accuracy and relevance in reports.Financial Statements: Regularly updated financial statements and label descriptions, rigorously testing for accuracy and completeness.Data and Formula Validation: Conducted thorough data and formula validation to ensure the accuracy and reliability of financial reports and dashboards.Quality Assurance: Conducted unit tests to validate report changes, ensuring data accuracy and completeness and performed peer reviews to enhance report quality and share best practices.Continuous Improvement: Contributed to continuous improvement initiatives, such as team training sessions and maintaining process documentation.Troubleshooting and Documentation: Identified, addressed, and documented reporting defects using the Jira ticketing system, ensuring solutions did not negatively impact other areas, and maintained thorough documentation for client-specific financial statement validations.Agile Cross-Functional Collaboration: Participated in cross-functional team activities within an Agile framework, including QA testing, estimating change efforts, and supporting team members.Yearly Change Management: Organized and executed annual updates to reflect new vehicle models and financial accounts introduced by OEM's, ensuring all changes were accurately reflected in the internal(CID)Validation Repository Maintenance: Updated and maintained the repository of edit check validations and warnings, mapped to specific client financial statements to ensure ongoing data accuracy and reliability.

Moncton, New Brunswick, Canada

• Perform full-cycle accounting services utilizing cloud applications such as QBO or Xero;• Assist with completion of payroll functions• Prepare basic T4 returns• Prepare month end close procedures including reconciliation of bank accounts and credit cards andensuring transactions are properly journalized• Assist with government filings such as sales tax returns and payroll filings• Prepare monthly and/or quarterly financial reports and management reports• Collaborate with clients on a regular basis and assist them with day-to-day accounting inquires• Communicate issues to manager and collaborate on resolutions• Other duties as assigned and required

Moncton, New Brunswick, Canada

• Perform full-cycle accounting services utilizing cloud applications such as QBO or Xero;• Assist with completion of payroll functions• Prepare basic T4 returns• Prepare month end close procedures including reconciliation of bank accounts and credit cards andensuring transactions are properly journalized• Assist with government filings such as sales tax returns and payroll filings• Prepare monthly and/or quarterly financial reports and management reports• Collaborate with clients on a regular basis and assist them with day-to-day accounting inquires• Communicate issues to manager and collaborate on resolutions• Other duties as assigned and required

Moncton, New Brunswick, Canada

As a call center agent, I receive inbound phone calls professionally and courteously. Maintain confidentiality of sensitive employee, customer, and company data without exception. In my role, every day listening to customer’s questions and respond to them with solutions. I am providing information about hotel reservations and inquiries about the hotels over the USA and Canada and booking them where the guest needs them.

Belo Horizonte E Região, Brasil

In November of 2019, I started as the administrative assistant position at MGS Assistance to the Government of the State of Minas Gerais. I was assigned to work in the administrative sector of a public health center. I worked in receiving patients, ordering materials, scheduling appointments, organizing the schedule of doctors, and closing the employees' payroll. This position included general office administration as scheduling, placing orders, and filing of documents.

Belo Horizonte E Região, Brasil

I provided personalized service to the lawyer, assisting in doubts about the services available for them from the association and clarifying them by phone contacts and in person at the office. Administrative tasks of the financial and billing sector. Development and analysis of analytical and evolutionary excel spreadsheets. Issuance of invoices and bank bills. Making complex spreadsheets on excel that allowed analyzing the financial customer situation and his debts, then negotiating the payment.

Belo Horizonte, Minas Gerais, Brazil

Assignments of the administrative area, office, costs, and HR. Assistance to the company's administration in the execution of tasks of all office routines. I worked there to complete business school as the Co-op practitioner of my school acknowledgment.

Belo Horizonte, Minas Gerais, Brazil

Customer service of the bank Caixa Econômica Federal for clarification of doubts about the bank's products. Sale of credit lines. Providing customers with the best solutions and guidance that they as expecting. Delivering outstanding service and sales support. Playing this a key role in addressing customer concerns and be accountable for problem-solving.

Belo Horizonte, Minas Gerais, Brazil

Assistance to Banco do Brasil customers for negotiating old debts, earned by a percentage of recovered amounts. Answering questions about the bank's products. Recovering debts of old costumers using the right precise approaching and kindness. Offering the best customer service possible by phone contact.

Belo Horizonte, Minas Gerais, Brazil

Selling credit cards from American stores in partnership with Banco Itaú. Help customers find products within the store. Offering personalized customer service for each kind of customer that enters the store, not only about credit cards.

Skills For Hire Atlantic, Data Analytics

Activities and Societies: • Advanced SQL Queries • Relational Database Design • Assignment on SQL • Python Fundamentals • Data Wrangling.

Bachelor Of Business Administration - Bba, Accounting

Activities and Societies: Courses completed to date: Applied Writing Skills Accounting I Business Law Introduction Financial Math.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

High School Diploma