Vanessa Chun Email & Phone Number

Richmond, British Columbia, Canada

Richmond, British Columbia, Canada

Return to Work Services Department

Richmond, BC, Canada

Vancouver, Canada Area

• I am working for Airbnb as an experience host for people who want to meet new people and experience new desserts. I am currently taking groups on a weekly basis to learn about the different types of innovative desserts.
• Carefully curate itineraries that may best suit guests’ specific needs, while leaving leniency to it to accommodate last minute changes or guest preferences.
• Help guests feel immersed in their experience by ensuring they feel comfortable and welcomed despite potential cultural or language barriers that may be present.
• Educate and help answer guests’ questions regarding destination points in the experience itinerary as well as other places or activities found within the Greater Vancouver area.
• Adherent to Airbnb’s quality standards and consistently receives 5 star reviews from guests worldwide of different political, racial, ethnic and cultural backgrounds.
• Provide an exclusive, passionate experience for guests worldwide to experience innovative food creations present within the Greater Vancouver Area

Vancouver, Canada Area

• I offer a variety of writing and editing services from blog and article writing to social media management and copy editing to name a few. I will provide you with high quality content that helps keep your readers.
• Genuine
• Thoroughly researched
• Interesting
• SEO friendly
• And written in a way that tells YOUR story!

Vancouver, Canada Area

• Analyze key metrics through market analysis while developing relevant content to reach the company’s target customers, resulting in increased customer engagement
• Thoroughly examines industry competitor companies’ social media network pages to assist in SEO techniques
• Help promote genuine, closer relationships within the local and web community to the company by actively attending Twitch (world’s leading live streaming platform) sponsored events
• Monitor, listen and engages consistently with potential customers to cultivate increased sales, online reviews as well as to ensuring the company is reputable through creative, genuine dialogue across all channels

Vancouver, Canada Area

• Maintain customer happiness with progressive strategies focused on addressing customer needs by responding to inquiries received within an average timespan of 3 hours to ensure they are replied to within reasonable.
• Conserve revenue streams by utilizing effective communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
• Compile customer feedback and recommended service improvements to the management team to better help prevent future product or service issues and to increase sales volume.
• Foster and preserve healthy relationships between end users and business partners regarding product concerns and or information before and or after their purchases through telephone, IM and email support

Vancouver, Canada Area

• Responded to inquiries from different departments and external stakeholders in a manner that fostered and maintained positive relations between the corporation and its customers.
• Provided corresponding information for various types of claim files within time specific pressure and deadlines as per the department’s procedural policies via IM, telephone and email.
• Provided additional administration support by implementing team-building icebreakers for team meetings that helped nurture closer, engaging relationships within a work environment.
• Repeatedly reviewed reports, documents and letters for anomalies and performed error correction if any were found.

Richmond

• Created and executed social media strategies in addition to running an editorial calendar.
• Wrote and edited various content pieces for the company’s website, monthly email campaigns, blog posts and social media networks.
• Effectively used image and design tools such as Canva and Mailchimp for email advertising.
• Performed copy writing and copy editing for Point B Investments' brand name.

Vancouver, Canada Area

• Maintained customer satisfaction by routinely incorporating timely table check-ins to assess drink or other needs that helped in promoting long-term restaurant loyalty.
• Familiarized customers with menu specials in an informative and helpful manner, as well as meal add-ons, resulting in increased restaurant sales.
• Communicated thorough knowledge for food to be carefully prepared for customers with specific dietary restrictions and/or food allergies to kitchen staff.

• Prepared Cash flow Pro Forma statements for prospective clients in real estate investments.
• Carried out necessary job functions utilizing Microsoft Office Suite.
• Prepared Listing Agreements, Purchase Agreements, and Disclosures as well as obtained signatures via Docusign and inputted all listing information into MLS.
• Effectively managed invoicing and outgoing payments as well as preparing and tracking expense reports

Vancouver, Canada Area

• Optimized fluid operation of the clinic by managing the schedules of patients.
• Comforted patients by anticipating patients' anxieties and answering patients' questions.
• Ensured availability of treatment information by filing and retrieving patient records by obtaining, recording, and updating personal and financial information.
• Maintained operations by following policies, procedures and reporting needed changes.
• Transmitted lab orders, tests, physician notes or medical records by fax.

Vancouver, Canada Area

• Listed items for sale while following Amazon’s inventory tracking guidelines, meeting shipping deadline requirements.
• Responded to incoming email inquiries from customers in a prompt and efficient manner.
• Created marketing campaigns and utilized search engine optimization and tracking that resulted in a 15% sales increase, handling over 1000 transactions at its peak.

• Packaged, labelled and shipped all items purchased from the storefront.
• Maintained high level of customer satisfaction by ensuring clients were content with their product through consistent, prompt communication.
• Created product descriptions and utilized search engine marketing optimization that resulted in a 60% sales increase volume.

Bachelors, American Government And Politics (United States)

Bachelors, Political Science And Government