Vanna Condrillon Email & Phone Number

Bgc

Manila, National Capital Region, Philippines

HRFS Quality Service is our ability to fulfill the requests of our customers/stakeholders in a responsive, accurate, reliable, and empathetic way to deliver resolution in the best professional manner. Our QA system is meant to improve our HR processes, Accurate data reporting, customer confidence, and the Team’s credibility.Conducts internal audit of Human resources and Recruitment activities according to the audit process and QA componentsAnalyze Data in collaboration with the Reporting TeamAssist with Training development and support as requiredProvides continuous process improvement by identifying issues and making recommendations on process documentation to standardize the workflow within the Human Resources TeamIdentify gaps between process issues (System Issues, Process issues, Training issues, Behavioral issues)Provides insights on Team’s individual QA scores for performance improvementReviews customer surveys and feedback and perform Root Cause AnalysisHelps in proactively reaching out to Stakeholders to prevent further escalation

Ncr - National Capital Region, Philippines

DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally.For more information, visit www.dxc.technology.• Sources candidates through direct channels including job boards, databases, internal talent tools, employee referrals, business networking and social media sites• Drives achievement of hiring targets; including time to fill, cost per hire, university hiring, diversity goals and hiring manager and candidate satisfaction• Manages the end to end recruitment process including; implementation of sourcing strategies, screening candidates, providing a short list of candidates, scheduling candidates for further interview assessment, and creating offer letters to offer completion• Builds good work-relationship with candidates and hiring managers to ensure hiring processes are in compliance with corporate and government policies

Philippines

• Sourced resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company web sites, etc.• Conducted phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews• Set up interviews between candidates and hiring managers• Involved in recruiting passive candidates, through phone calls, emails and general relationship-building.• Made recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions.

20Th Floor Bonifacio One Technology Tower Bgc, Taguig City

•Took inbound calls assisting customers on account information•Help the customers on making bookings either online or over the phone•Built customer loyalty by following up calls for customer who reported product issues•Demonstrated mastery of product information•Calmed the unsatisfied customers diplomatically