Vanessa Da Silva Email & Phone Number

Navan, Ie

Ireland

• Prepare and analyse HR metrics (weekly & monthly) and reports to support decision-making• Prepare monthly HR presentation to the board containing information as achievements, recruitment issues, grievances, goals to the following month, and many others• Issue the HR report and analyse of data for operation weekly meeting• Oversee the onboarding and offboarding processes, including job postings, handling role offers & job description, conducting inductions, managing resignation letters, and coordinating exit interviews• Manage employee training matrix and working with management team to identify training and refreshment needs• Support site management in all day to day HR issue related including disciplinaries, grievances and absence management.• Provide advice on Employment Law and support on HR policies and procedures to managers and employees • Track employee absence level through Bradford Factor Method and address high absence level to manager to ensure actions are taken properly. • Monthly meetings with engagement team to build a trust relationship between employer and employee.• Support payroll department by issuing weekly & monthly reports containing relevant employee’s information as new starters name and department, job title, salary and many others• Issue change to Terms and Conditions to employee including variation of contract letter

Ireland

• Issue the HR report and analyse of data for operation weekly meeting• Oversee the onboarding and offboarding processes, including job postings, handling role offers & job description, conducting inductions, managing resignation letters, and coordinating exit interviews• Manage employee training matrix and working with management team to identify training and refreshment needs• Support site management in all day to day HR issue related including disciplinaries, grievances and absence management.• Provide advice on Employment Law and support on HR policies and procedures to managers and employees • Track employee absence level through Bradford Factor Method and address high absence level to manager to ensure actions are taken properly. • Monthly meetings with engagement team to build a trust relationship between employer and employee.• Support payroll department by issuing weekly & monthly reports containing relevant employee’s information as new starters name and department, job title, salary and many others• Issue change to Terms and Conditions to employee including variation of contract letterAchievements:• Responsible for reducing costs with occupational doctor appointments 2023 versus 2024 €2000 of savings. • Responsible for organising monthly events to enable employees to engage with employees of different departments as Easter & Summer Events, Kids & Adult Christmas Parties having a minimum of 150 attendees.• Scoring 95% of excellent feedback from new employees on their onboarding process

Ireland

• Screened CVs through Indeed website.• Settled up Interviews with candidates for HR Interview with hiring manager• Collected signed copy of contract and added to employee’s file• Created hard folder of new employee to the HR system and responsible to maintain it up to date at all time, ensuring that all documentation compliance with legal requirements• Managed employee records, and documentation efficiently making sure GDPR was adhered at all time• Organized and maintained filling system for HR-related paperwork and records up to dated at all time• Coordinated employee communications, including announcements, monthly value nominations• Responsible to maintain over 12 noticeboards across the 3 buildings updated with same communication (posters)

Johsntown

• Managed general office duties as required ensuring the effective running of the office, including ordering and managing amenities (Tea/Coffee/ Plastic cups and stationery).• Received and organized couriers/ An post, dealing with DHL system.• Organized internal events (Summer & Winter/Christmas).Achievements:• Implemented noticeboards in key areas across the 3 buildings improving internal communication between office and floor (Company, Opportunity, Event, Lir People);• Responsible for reducing costs with stationery and courier services due to effective management and trackers. • Responsible for the refurbishment project of the offices and bathrooms that have brought up a bright and enjoyable place to work• Implemented 5S across the 2 buildings affecting over 150 employees, resulting in higher standards of organization/order.• Implemented recycle bins in the company reducing waste in the whole company.

Ireland

• Coordinated diary management of a full and ever-changing schedule of Directors and senior team.• Scheduled and settled up internal, national and international meetings, preparing presentations. • Ensured directors have all documentation for meetings and all staff are present/apologies noted.• Email management for the director – ensuring follow up / action has been dealt with accordingly.• Organised weekly, monthly and ad hoc conference calls.• Managed telephone calls and greeting guests in the office as required.• Prepared board packs for monthly board meetings.• Coordinated travel and accommodation requirements. – including international travel and all logistics involved.• Overseed personal bookings / personal requests i.e. car tax/car service/couriers/dinner reservations/transport etc.• Managed and raised purchase orders and signing off invoices, also processing CEO and senior team expenses.• Provided administrative support to the HR department – Issuing contract and relevant paperwork to new starters. Advertised new positions available in the company (internal & external).Achievements:• Promoted to Office and Reception Manager, working in parallel to duties as Executive Administrative Assistant.• Organized an event for 25 CEOs, directors and senior members of the group from Germany, UK and Ireland.

Ireland

- Assessed customer needs thoroughly and approaching customers to offer assistance- Answered and directed all incoming calls, ensuring correct detailed messages are passed on.- Maintained and managed client files, photocopying, scanning and filing.- Developed a good knowledge of products and treatmentsAchievement: ✔️Recognized as “top seller” for several months.

Ireland

- Served all guests in a friendly, efficient and professional manner.- Ensured that food orders were served within a time limit to the customer- Described and recommended wines to customers.- Checked with customers to ensure that they are enjoying their meals and take action to correct any problemsAchievement:✔️Gained the responsibility of opening the restaurant, acknowledged as a trustworthy employee.

São Paulo, São Paulo, Brazil

-Prepared monthly management accounts including Profit & Loss Account, balance sheets and cash flow to the deadline. - Maintained purchase order system and ensured compliance. - Managed all cash and lodgments, preparing financial reports including forecasting of profits, cash & payroll Bank Reconciliations.- Assisted management in prospecting for new customers and supported management in drafting and negotiation of contracts.

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