Vanessa D Glover Email & Phone Number

Supporting electronic health record strategic communications for the Department of Defense (DoD) Defense Health Agency End User Engagement program.

Austin, Texas Area

WHAT I DO: I help small- to mid-sized B2B technology companies raise awareness, build trust, increase leads, and grow sales.I specialize in writing attention-grabbing, SEO content with effective and persuasive calls-to-action, including:~ Articles and blog posts~ Case studies and customer testimonials~ White papers and special reports~ Email series and newslettersI also write compelling:~ Social media posts~ Web pages (home, about, product, sales, lead generation, etc.)~ Landing pages~ Video scripts and video sales letters (VSLs)~ Press releases and press/media kits~ ProposalsWHY IT WORKS: I view our relationship as a partnership. This means that I am as fully invested in your success as you are. I am committed to telling your story and selling your solutions. I turn your product or service’s features into compelling benefits that grab your readers’ attention and entice them to act.WHAT MAKES ME DIFFERENT: I can help you speak to technology buyers’ pain points because I WAS a technology buyer. With nearly 30 years’ experience as a leader in the semiconductor industry (technical writing, IT, and software development), I’ve sat on the other side of the table talking to companies like yours about how to solve my business challenges. I understand what grabs your customers’ attention and earns their trust.

Austin, Texas

Deputy Program Manager for the Department of Veterans Affairs Office of Information and Technology Strategic Communications team and Executive Communications Lead for the Software Product Management Division.

Austin, Texas, United States

The Department of Veterans Affairs Office of Information and Technology Software Product Management Division.

Austin, Texas Area

My role spanned:> Technical editing and writing> Technical documentation management> IT management in the technical documentation domain> Project management (Agile/SCRUM and traditional)> Content strategy, information architecture and business analysisSome accomplishments included: > Managed global team of technical writers and editors in automotive and standard products (IoT) markets > Introduced XML flows into company, obtaining executive buy-in> Implemented new content strategies and content reuse processes that pulled in schedules by 6 months> Improved content development processes and change management affecting >1,500 global users> Drove workflow definition and management> Led vendor engagement from RFI to implementation, including price and contract negotiations> Managed software developers, trainers and business analysts supporting XML tool set> Conveyed highly technical information in clear, concise, simplified language by understanding and addressing the needs of the end-user