It Clinical Applications Specialist
Current
Jun 2023 - Present
AeroLeads people directory · profile
Vanessa Dorestal Email & Phone Number
IT Clinical Applications Specialist
at
University Orthopedics
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 100%
Current company
Role
IT Clinical Applications Specialist
Location
Brockton, Massachusetts, United States
Company size
Who is Vanessa Dorestal? Overview
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Quick answer
Vanessa Dorestal is listed as IT Clinical Applications Specialist at University Orthopedics, a with 207 employees, based in Brockton, Massachusetts, United States. AeroLeads shows a matched LinkedIn profile for Vanessa Dorestal.
Vanessa Dorestal previously worked as Front Office Team Lead at University Orthopedics and Customer Service Representative at Boston Medical Center Healthnet Plan/Well Sense Health Plan. Vanessa Dorestal studied at Randolph High School.
Company email context
Email format at University Orthopedics
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University Orthopedics
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Profile bio
About Vanessa Dorestal
I am currently working towards obtaining a Google IT Professional Certificate to transition to a career in tech. I am the lead Patient Access Representative at a high-volume orthopedic practice with over 7 years of customer service experience in the medical field. Within that time, I have been able to hone in on my customer service skills while perfecting a solution-based mindset. Being able to work with various demographics and personalities has also enabled me to be a lot more flexible and empathic in my interactions with people. Though I truly appreciate all the experience I have gained in the medical field, I have always had a passion for tech. I plan to further my education after obtaining my Google certification in order to pursue a career in Cyber Security and use my innate problem-solving skills to grow in a field where I can continue to be of service to others.
Listed skills include Customer Service, Customer Satisfaction, Sales, Microsoft Word, and 16 others.
Current workplace
Vanessa Dorestal's current company
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University Orthopedics
7 roles
Vanessa Dorestal work experience
A career timeline built from the work history available for this profile.
Front Office Team Lead
Assist Site Manager with oversight and direction of best practicesTrain new hires and create quarterly trainings as needed for existing team membersManage and reconcile daily deposits of front desk staffUtilize EMR System AthenaHealth to verify insurance eligibility, check in and register patientsCreate team shift schedules
May 2021 - Jun 2023
Customer Service Representative
Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.Updated customer accounts and system database with latest details to support accuracy and efficiency in future interactions.Managed billing, service and account issues for health plan customers.Logged call information and solutions provided into Facets database.Communicated with customers to assess and address individual needs, providing timely and quality support via Telecom systems.Addressed customer complaints and mitigated dissatisfaction by employing timely and effective solutions.Answered average of 50-60 calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information.
Aug 2020 - Apr 2021
Administrative Assistant
• Serve as school attendance coordinator• Interact with visitors and maintain regular communication with families• Oversee all supply ordering for the high school• Supervise all mailings to families• Serve as school Registrar; enrollment and request for transcripts/records; updating student records• Liaise with Building Services and Contracted vendors to ensure all maintenance and operation needs are met• Collecting and entering data for DESE reporting
Jun 2018 - Jun 2020
Administrative Assistant
Boston Comprehensive Treatment Center
• Collected patient demographics for registration; Confirmed Insurance eligibility• Scheduled appointments and maintained accurate appointment calendars for 8 clinicians• Processed payments and end of day Cash Collections• Fielded and directed incoming calls to appropriate staff members• Handled and distributed incoming mail• Transcribed company minutes
Dec 2016 - Apr 2018
Security Receptionist
Access Control and maintaining visitor records through VMS Passage PointSwitchboard operations; CiscoPatrols of the client facilities
Jun 2014 - Oct 2016
Exit Booth Agent
Prepare rental document agreements Up selling of rental insurance and refueling optionsVehicle control through Odyssey check in system
Jul 2012 - Jun 2014
Team & coworkers
Colleagues at University Orthopedics
Other employees you can reach at universityorthopedics.com. View company contacts for 207 employees →
LB
Lyndsey Burns, Mba
Colleague at University OrthopedicsGreater Boston, United States
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PS
Paulina Sheehy
Colleague at University OrthopedicsNorth Kingstown, Rhode Island, United States
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DD
David Dimanno
Colleague at University OrthopedicsTiverton, Rhode Island, United States
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TC
Tracy Crossley
Colleague at University OrthopedicsLincoln, Rhode Island, United States
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AG
Adonis Goncalves
Colleague at University OrthopedicsWarwick, Rhode Island, United States
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MG
Marie Gagliardi
Colleague at University OrthopedicsBristol, Rhode Island, United States
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AP
Arnold Peter C. Weiss, M.D.
Colleague at University OrthopedicsProvidence, Rhode Island, United States
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BH
Brianna Hinnergardt
Colleague at University OrthopedicsRaynham, Massachusetts, United States
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TT
Tomauren Tillman
Colleague at University OrthopedicsCanton, Massachusetts, United States
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JF
John Froehlich
Colleague at University OrthopedicsPawtucket, Rhode Island, United States
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Lyndsey Burns, Mba
Colleague at University OrthopedicsGreater Boston, United States
View →
PS
Paulina Sheehy
Colleague at University OrthopedicsNorth Kingstown, Rhode Island, United States
View →
DD
David Dimanno
Colleague at University OrthopedicsTiverton, Rhode Island, United States
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TC
Tracy Crossley
Colleague at University OrthopedicsLincoln, Rhode Island, United States
View →
AG
Adonis Goncalves
Colleague at University OrthopedicsWarwick, Rhode Island, United States
View →
MG
Marie Gagliardi
Colleague at University OrthopedicsBristol, Rhode Island, United States
View →
AP
Arnold Peter C. Weiss, M.D.
Colleague at University OrthopedicsProvidence, Rhode Island, United States
View →
BH
Brianna Hinnergardt
Colleague at University OrthopedicsRaynham, Massachusetts, United States
View →
TT
Tomauren Tillman
Colleague at University OrthopedicsCanton, Massachusetts, United States
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JF
John Froehlich
Colleague at University OrthopedicsPawtucket, Rhode Island, United States
View →
2 education records
Vanessa Dorestal education
Education record
Associate’S Degree, Health/Health Care Administration/Management
FAQ
Frequently asked questions about Vanessa Dorestal
Quick answers generated from the profile data available on this page.
What company does Vanessa Dorestal work for?
Vanessa Dorestal works for University Orthopedics.
What is Vanessa Dorestal's role at University Orthopedics?
Vanessa Dorestal is listed as IT Clinical Applications Specialist at University Orthopedics.
Where is Vanessa Dorestal based?
Vanessa Dorestal is based in Brockton, Massachusetts, United States while working with University Orthopedics.
What companies has Vanessa Dorestal worked for?
Vanessa Dorestal has worked for University Orthopedics, Boston Medical Center Healthnet Plan/Well Sense Health Plan, Codman Academy Charter Public School, Boston Comprehensive Treatment Center, and Universal Protection Svc.
Who are Vanessa Dorestal's colleagues at University Orthopedics?
Vanessa Dorestal's colleagues at University Orthopedics include Lyndsey Burns, Mba, Paulina Sheehy, David Dimanno, Tracy Crossley, and Adonis Goncalves.
How can I contact Vanessa Dorestal?
You can use AeroLeads to view verified contact signals for Vanessa Dorestal at University Orthopedics, including work email, phone, and LinkedIn data when available.
What schools did Vanessa Dorestal attend?
Vanessa Dorestal studied at Randolph High School.
What skills is Vanessa Dorestal known for?
Vanessa Dorestal is listed with skills including Customer Service, Customer Satisfaction, Sales, Microsoft Word, Inventory Management, Powerpoint, Time Management, and Teamwork.
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