Vanessa Ek (Anderson) Email & Phone Number

Washington, Dc, Us

Designed and developed eLearning modules using Articulate software. Wrote scripts and recorded voice-overs. Collaborated with SMEs. Projects spanned multiple departments and a wide variety of topics, including tutorials for the IT Help Desk (resulting in fewer/shorter tickets), SharePoint training, time sheet tutorials, new hire orientation for remote employees, ISTQB Certification practice tests, recruiting timeline and process descriptions, IT announcements, and more.

Responsible for eLearning projects. Designed and developed company-mandated trainings, viewed by over 1,000 employees.Coordinated and implemented business operations and marketing projects with responsibilities that included public relations and special event management (trade shows, in particular). Wrote and edited marketing material (collateral, white papers, websites). Produced polished, well-written copy for corporate communications, presentations, and special projects.

Lead Front Desk, inventory, special projects.

Boulder, Colorado

Researched possible projects, markets, industry issues, and competitors. Searched for leads in print and electronic sources. Contacted possible clients and arranged lunch and learns. Managed trade shows and registrations . Attended networking events and made one connection that resulted in a large project. Grew company presence by identifying opportunities (speaking spots, local university involvement). Assisted director by keeping calendar and association memberships and arranging travel.

Columbia, Maryland

Served as account manager for all educational consultants and regional directors on the eastern side of the United States, as well as Canada. Acted as the first point of contact, assisting consultants and directors with whatever they needed in the field, including serving as a liaison between company departments, help with pricing, freight quotes, product knowledge, acquiring demo equipment, and more. Ran the Canadian warehouse remotely, which entailed scheduling shipments, keeping working inventories, conversing closely with the logistics company, as well as all order processing and filing. Balanced consultant duties with sales operations and support team member duties, which included answering general sales calls from customers and processing orders, returns, and credit memos. Benefited the company financially by noticing flaws that brought about solidification and streamlining of policy and procedure both domestically and in Canada.

Served as accounts payable and receivable, payroll, receptionist, shipping and receiving. Responsible for invoicing, filing, communications, and customer and vendor relations. Maintained job calendar. Completed all monthly and quarterly taxes, including 941 Employer Tax, Employee State Wage Tax, Local Wage Tax, Sales and Use Tax, PAUC Tax, as well as the Pennsylvania State Safety Inspection Paperwork.

Served as accounts payable and receivable , receptionist. Scheduled and invoiced jobs. Ordered job and office supplies. Reviewed and submitted payroll. Established a recycling program.