The Pub offers a unique combination of British hospitality and American flair. Our gastropub style menu incorporates brilliant pub fare with an extensive beverage selection that can be enjoyed in authentic British pub atmosphere creating a one of a kind experience. We can host a variety of parties and events. We are passionate about providing you and your guests with excellent food, drink and hospitality in an original and authentic atmosphere.Market, sell and coordinate event space including:• Handle customer inquiries and be point-of-contact for all event details. • Oversee the coordination of all events; including planning, set up, execution and billing.• Responsible for account management, sales prospecting and business development.• Develop, solicit and negotiate group events through direct sales calls, trade show attendance, special promotions, lead follow-up, mail and telemarketing to achieve objectives for sales revenues.• Formulate, direct and coordinate marketing activities and policies to promote events and services, working with advertising and promotion companies.• Handle invoicing and collecting money for all events. Create and follow strict deposit schedules for each event.• Created banquet standards and procedures for the company as their 1st Sales Manager.• Hired and trained new Sales Managers• Attend networking and marketing events as the face of The Pub• Set up trade shows and off-site marketing events to promote The Pub

Plan, organize and manage Meetings, Conferences, and Social Events; including: • Evaluating client/corporate needs; designing programs, agendas, banquet events, entertainment, and other special activities in support of conference objectives; while ensuring quality customer service in compliance with client specifications and corporate goals.• Oversee staff of 50+ for largest Hard Rock venue (4,000+ capacity); generates $4M+ in annual revenues. • Control labors costs through effective forecasting and scheduling of labor for events. • Coordinate multiple events simultaneously; track and monitor payment schedule maximizing company receivables. • Collaborate with Executive Chef and Catering Manager to design menus pursuant to client requests. • Conduct site tours and assist with highlighting features of venue; up sell added-value amenities, increasing profitability. • Perform administrative tasks and monitors performance in a timely and accurate manner to enhance morale and ensure high productivity/service levels.

Supervised and directed duties in areas of Food Sales, Scheduling, Labor Cost Controls, Staff Training & Development, and Customer Service Management for 12+ employees. Communicate with managers to evaluate work procedures, review standards, and identify methods for increasing efficiency. Mentored employees to provide world class customer service; handled all issues quickly and effectively to assure patron's satisfaction.Recognized continuously for exceptional job knowledge, performance, dedication, and dependency.Maintained company's reputation and service levels by building satisfactory alliances with staff and customers. Premiere Parties; Oversaw operations of company's sister company, a transportation service, Mr. Charter. Coordinated large-scale charters needs for athletic teams and organizations on University of Florida campus. Arranged charter services for local companies; served as company liaison and forefront person; supported Event Planners for several large events. Merited for performance by Owner and General Manager; promoted from Intern to Sales Manager in 1st year.