Experienced and highly motivated IT Professional with excellent communication and a broad range of skills including testing and test management. A proven record of leadership and teamworking to achieve successful date-driven deliveries to a high quality. Love helping individuals achieve their potential and career goals.Key SkillsQuality Focus – Keen eye when reviewing own work and that of others, ensuring it is high quality and meeting defined standards. Working in a testing environment for a significant portion of career has resulted in a high attention to detail.Organisation – Calm under pressure, recognising risks and pro-actively addressing. Able to progress multiple tasks in parallel and prioritise workload to meet deadlines.Problem Solving – Identifying issues, communicating with stakeholders and investigating and resolving in a timely fashion.Communication and Engagement – Building and maintaining effective internal and external relationships with technical and non-technical staff. Working as part of a team to achieve successful outcomes. Excellent customer service skills through on-site visits and help desks Leadership, Development and Coaching - Leading diverse teams of up to 25 permanent and contract staff, onsite and offshore, including performance management and recruitment using competency based interview techniques. Coaching and mentoring to further develop capability, improve productivity and enable individuals to progress in their careers.Process Improvement – Review existing systems and processes, develop and deliver improvement to achieve time, cost and quality savings.
Listed skills include Test Management, System Testing, User Acceptance Testing, Quality Assurance, and 9 others.