Vanessa Richmond Email & Phone Number

With over 15 years of experience in delivering customer-focused digital services, user experiences and design, content strategy and development, and data analysis, I am a passionate, motivated and confident leader in the field of internal communications. As the Senior Internal Communications Officer at The Fair Work Ombudsman, I lead a successful, high-performing team in a fast-paced, dynamic environment, and create strategic and collaborative partnerships to develop, optimise and improve digital products and content.My mission is to ensure that our digital platforms and channels are accessible, engaging, and informative for our diverse and distributed workforce, and that our internal communications reflect our values, goals, and achievements. I have a Professional Certificate in Web Accessibility, and I apply the best practices and standards of web content management, search engine optimization, and user-centric design to enhance the quality and reach of our internal communications. I am also skilled in using data and analytics to measure and evaluate the impact and effectiveness of our digital initiatives and campaigns.

Listed skills include Content Management, Seo, Sharepoint, Web 2.0, and 5 others.