Facilitate collaboration with client, family and caregivers to assess, plan, implement and evaluate the delivery of high quality home careOngoing consultation with physicians and health care professionals in matters relating to client care services as neededDevelop effective care plans for clients with post-op surgical care needs and collaborated with allied health team for effective discharge into communityManage all referrals to independent, assisted and long term care facilitiesProvide nursing expertise and support to families and caregivers in time-sensitive situations (crisis, emergencies, etc.)

Managed the development and enhancement of new products and service offerings for Rocky Mountain Analytical (subdivision of LifeLabs)Provided strategic planning and tactical implementation for new RMA product visioning, market analysis, developing product adoption and strategies both locally, nationally, and internationallyWorking with the Medical Director, participated in research project development and analysisDisseminated project outcomes and results to appropriate stakeholders accordinglyBuilt and supported external collaborations and partnerships with physicians, C-level executives and key stakeholders to gain insights to help evolve existing market and service delivery

Lead the development of provincial heart failure protocols by providing recommendations based on analysis for workflow process improvements in conjunction with Clinical Working groups within various health authorities in British ColumbiaFacilitated positive ongoing collaboration across multiple stakeholders including physicians, nurses, IT specialists, and program managers with insight from patients and front-line staff within each health authorityProvided clinical leadership and oversight to the project including planning and implementationEffectively reported and disseminated ongoing and final project results based on evaluation with management of project analysts (3)

Lead the development of the Acute Care and Cardiology Telehealth market segment strategyUtilized Pragmatic Marketing framework to develop the go-to-market consumer strategy, ranging from strategic development to tactical implementationSuccessfully initiated and led Telehealth Cardiology pilots and proposals with key partners and clients including Heart and Stroke Foundation

Responsible for the International end-to-end strategy, roadmap and execution of a new SaaS product, TELUS iScheduler (Canada, United States, Asia, and Australia)Worked with key partners in various health authorities including BC, Alberta, Manitoba, Quebec, Ontario and Newfoundland to understand Telehealth, referral and waitlist workflows and initiativesOrganically generated $15M in revenue over a 4 year period in a highly competitive market and managed the partnership with Eceptionist (headquarters Houston, TX)Responsible for ensuring product readiness, interoperability, requirements, and go-to-market strategy across Canada, the US, and Asia-PacificUsing Pragmatic Marketing framework, evaluated market problems and developed buyer personas, target markets, market problems, competitive analysis and pricingEffectively led cross functional teams of marketing and product analysts to achieve short and long-term objectives Conducted continuous quality audits and product refinement through data analytics and focus groupsMaintained projects within defined budgets, timelines, and scope

Cardiac Intensive Care and Medical Cardiology