Vanessa Leong Email & Phone Number

Australia

Product Owner for International Workplace Connectivity :- International Perimeter - International Corporate Network- Network Access Control- International Wireless Connectivity

Sydney, New South Wales, Australia

Part of the Service Management team that ensures the overall performance of IT services are both maintained and continuously improved.

Australia

I am responsible for enabling all business functions of the Network Engineering Domain across IBM. Used a highly analytical approach to develop actionable recommendations designed to improve performance, advise executive and management teams, finance and operations, global procurement and vendors on a path to building a platform for growth.Achievements:· Improved the end-to-end process of ordering, deployment, vendor contractual changes and program / project management through automation and agile practices. Achieved 10% improvement in cycle time, and additional vendor cost savings of 5%.· Developed and led the strategic execution of a major contract amendment to the global operating model with IBM’s Network Services Managing Partner resulting in $20M annualized savings with a 5% productivity improvement globally.

Sydney, Australia

Responsible for the Asia Pacific Network supporting IBM employee population of 200,000 and managed 60% of overall infrastructure cost. Advisory role to Business Units, Clients, IT heads, Executives, Vendors, Joint Ventures and Subsidiaries across Data, Cloud and Engagement strategy.Achievements:· Reduced network costs by 35% and increased network traffic efficiency by ten-fold over two years through the strategic execution of the Global Technology Road map.- Optimized and consolidated data center infrastructure.- Developed and managed major transformation network infrastructure projects including wireless, Ethernet, collaboration solution offerings, WAN optimization, VPN and security.· Led strategic execution of Asia Pacific Network Redesign which enabled rapid deployment of IT services with diverse cultural and local infrastructure conditions.- Delivered $2M annualized savings for Greater China Group.- Expanded network bandwidth capacity by 20% across Asia Pacific geographic region.- Drove global deployment of infrastructure and spending of budget against competing global and country priorities.· Implemented governance around managing vendor relationships and the inter-connectivity into IBM. Ensured accountability with the related parties (AT&T and other vendors, IBM Asia Pacific) across all regions to meet 10% annual cost savings targets.

Australia

Transformation of IBM into a more collaborative organization through technology enablement to address clients’ needs and implement strategy.Achievements:· Created and managed the IT Projects Program that supported the integration of user experience through processes and tools built to enhance collaboration across the enterprise.· Created innovation pilots for Tablets, Smart Phones and Web Conferencing that was successfully showcased to IBM’s largest global commercial accounts across Australia New Zealand.

Australia

Established the global emerging markets technology and funding requirements and designed the strategic road map to support IBM’s Globally Integrated Enterprise.Achievements:· Developed business cases and the infrastructure capability road map which aligned domestic business strategies with the global IT strategy. Country profiles, plans, tiering and maturity assessment for Vietnam, Philippines, Malaysia, India and Greater China Group.· Identified savings opportunities and developed recommendations to redesign processes, better leverage technologies and enhance management across Asia Pacific infrastructure. Overhauled financial interlocks, data input into yearly plan cycle, reporting and tracking to enable tiering of allocation methodology for emerging countries.

Australia

· IBM Global Account – Various roles across executive and delivery management· Transition Manager, Shared Network InfrastructureKey Achievements:· Managed Business Units comprising 49% of IBM Global Account revenue across Asia Pacific.· Roll out of Siebel (CRM) and network prioritization; Worldwide Analytics DB for Marketing; HR Global Opportunity Marketplace; and Strategic Collaboration with Software Group.· Managed Transitions, Acquisitions and Divestitures; for example, PwC Consulting acquisition, IBM Printing divestiture to Ricoh and IBM PC Division divestiture to Lenovo.· Delivered new strategic infrastructure Power 9 with $60M of cost savings.· Created new processes and procedures that improved the cycle time in transition and delivery of solutions to the business by 15%.· Established IBM’s global outsourcing business within Australia New Zealand across multiple commercial clients with data center and network infrastructure setup.