Vanessa Massey Email & Phone Number

Houston, TX, US

• Compiling, maintaining, analyzing and presenting market, customer, & internal company sales data to evaluate performance and sales strategies in the market utilizing programs including MicroStrategy, MS Excel, ASW.
• Communicating with market teams to ensure goals and achievements are properly distributed and tracked as well as providing to support for key projects such as corporate incentives, market incentives, and brand.
• Providing support to team members on programs such as ASW and MicroStrategy
• Utilize GreatVines to create, edit surveys to track compliance with brand standards and programmer incentives.
• Assist with entering, tracking, and updating ASW with any allocated items that need to be tracked for inventory purposes.
• Enter incentives into Sharepoint Incentive Deck to create incentive IDs and also allow managers to easily find information for incentive payouts.

Houston, Texas Area

• Provide admin support for Director of Sales, 4 Division Managers, 2 Area Managers, and multiple District Managers
• Track PTO for all Spirits personnel (140+) weekly and monthly and send updates to Direct of Sales
• Create/Distribute 15+ regular reports daily/weekly and 40+ monthly reports for financials, goals, and tracking purposes
• Run, distribute, and release restricted items daily (upwards of 400+ line items, with double that during OND)
• Distribute PTO reports to all managers to confirm all PTO usage and changes
• Prepare meeting materials for in-house meetings, supplier meetings, and supplier surveys

Houston, TX And Online

• Clients’ have credited the resume provided to them as essential to the success of their job search
• Research industry positions to help my clients determine their skills and skill levels
• Researched resume types to determine what would be appropriate for each client
• Interviewed clients by phone, in person, and via email to obtain resume and employment information
• Written, edited, revised, and reviewed resumes for 10+ private clients and 150+ students

Warren, OH

• Taught Microsoft Access, Word, and PowerPoint on-campus/online
• Developed, created, and presented video/onsite workshops (resume, cover letter, managing online reputation, navigating job sites, etc.)
• Created 6 job search training videos
• Created 12+ MS Access and MS Word lab videos
• Designed 2 social media programs with Moodle LMS
• Presented lectures for students and local community groups

Boardman, Ohio

• Utilized CRM, Service Management, Field Connect and Field Access
• Processed 30+ work orders daily to billers/closers and issued 20-30 purchase orders weekly for field technicians to vendors
• Reviewed and closed invoices related to issued purchase orders

Sharon, Pennsylvania Area

• Handled confidential client and claimant information and provided support for 4 claims managers.
• Created 2 complete procedures training manuals with 25+ procedures per manual
• Utilized RiskMaster program to properly enter claim information data

Bachelors, Technical Management With ­ Business Information System Concentration

Activities and Societies: Dean’s List, Transfer Scholarship Dean’s List, Transfer Scholarship

Associate In Applied Business (Double Degree), Business Administration Concentration / Business Computer Application Concentration

Activities and Societies: Student Mentor, Tau Beta Chi Secretary Valedictorian, Dean’s List

Certificate, Using Social Media In Business, 6 Week Program

Certificate, Blogging And Podcasting For Beginners, 6 Week Program

Certificate, Introduction To Google Analytics, 6 Week Program