Vanessa Mcbean Email & Phone Number

Riverview, Florida, United States

• Managed transactions for high-value listings, including a $3.4M property, contributing to a total listing worth $4.4M
• Maintain and update a robust book of business with +14 clients, providing personalized service and ensuring smooth transaction processes
• Streamline communication between the buyer, listing and selling agents, inspectors, escrow officers, and lenders to gather essential documents and meet contractual deadlines
• Manage the automated showing system, MLS Showtime, to maximize showings and reduce scheduling conflicts
• Facilitated closings totaling $5.8M, ensuring all documentation and compliance requirements were met

Tampa, Florida, United States

• Manage a book of business with 25 real estate clients worth $4.08M, including handling purchase and sales agreements, scope of work for rehab projects, and credit appraisals
• Head comprehensive loan origination processes to ensure completion of loan applications, adherence to underwriting guidelines, and timely submission of all documents
• Negotiate loan terms with lenders, securing optimal interest rates and loan conditions to boost approval rates and client satisfaction
• Managed the verification of deposits (VOD) and assets, confirming the accuracy and compliance of financial information in accordance with regulatory standards o Conduct in-depth analysis of P&L statements to provide.
• Co-direct the credit appraisal process, working closely with underwriters to expedite approvals and enhance credit risk assessment accuracy
• Serve as a subject matter expert (SME) concerning CRM testing and provided insight to the owner concerning BLB Autopilot, HubSpot, and Salesforce utilization for business requirements

• Oversaw the transition of HRIS software, from Vision Software to Applied Epic Software, optimizing system performance and resolving inefficiencies
• Managed end-to-end recruitment processes, including job postings, interview scheduling, pre-interview screenings, background checks, training coordination, and onboarding procedures
• Conducted compliance reviews to ensure 100% adherence to financial services regulations, collaborating with underwriters to verify company credentials
• Instituted pulse surveys to gather employee feedback, highlight employee performance, and implement employee-focused programs
• Launched employee engagement initiatives to boost employee morale and enhance product knowledge
• Developed and implemented a cost-savings strategy to reduce office expenditures and mitigate waste by approximately 12%

Montego Bay, Jamaica

• Created and implemented company-wide safety protocols for staff and guests to reduce operational risks and health concerns
• Led staff training during the transition to the Opera system, enhancing the check-in process and improving guest experience
• Conducted night audits, ensuring accuracy in daily financial records and compliance with hotel policies and procedures
• Administered exceptional customer service to up to 200 clients daily, ensuring a seamless and pleasant experience

Bachelor Of Arts (Ba), Global Studies

Activities and Societies: Alpha Kappa Delta Honor Society, Pi Sigma Alpha Honor Society, American Red Cross Society, Resident Assistant.

Bachelor Of Arts (B.A.), Sociology

Activities and Societies: Alpha Kappa Delta Honor Society, Pi Sigma Alpha Honor Society, American Red Cross Society, Resident Assistant.

Education record

Activities and Societies: Red Cross, Key Club, Piano, Netball, The Duke of Edinburgh Awards Programme, Tutor Club, Prefect, Student.