Full Out Services LLC specializes in content strategy, branded marketing, and storytelling. We dive into your business goals to implement a 10/10 marketing plan that will drive value for your clientele.

-Led cross-functional implementation, collaboration, and communication with internal team of 30+ sales representatives, account managers, and engineers.-Supported the Director of Operations with developing system processes that reduced billing errors by over 75%. -Managed and advised three Operations Specialists on process flows, standard procedures, and project management. -Recovered thousands of dollars of uncollected revenue and optimized monthly billing by implementing an internal audit of customer billing plans. -Collaborated with the product development team to generate monthly updates for billing software and prepared meetings to verify new adjustments. -Managed, analyzed, and adjusted novation agreements’ monthly billing reports that were worth over $200K. -Assessed contracts and billing invoices to ensure services were correctly aligned with customer contracts, contract accuracy, and billing reconciliation. -Approved and implemented negotiated sales contracts via CPQ, in alignment with company’s internal policies and procedures. -Accelerated creation of customer accounts and billing plans for newly executed agreements.

• Managed account acquisitions worth over $5 million for 1,000+ cashless payment devices and networking system software.• Facilitated transfer, activation, and deactivation cases for 10,000+ customers, maintaining the client management system.• Successfully trained 9 contractors on Salesforce and effective interaction with clients.

-Developed and executed marketing strategies to promote products and services to 5,000+ customers.-Managed analytics and created social media content for 5,000+ followers, gaining 1,500+ Instagram followers in a span of 3 months. -Planned demo events, listed and managed tickets, and coordinated with bike brands for inventory and demo materials. -Created, managed, and optimized the marketing budget, increasing revenue by over 10%.-Designed and managed promotional materials by updating the website and sending weekly email campaigns to 6,000+ subscribers. I designed most of the website content as seen below.https://www.pedalpusherscyclery.com/

-Developed and oversaw the social media and events calendar by scheduling posts and designing content. -Wrote 3-4 monthly financial blogs and enhanced SEO to draw a 25% increase in website visitors. -Drafted and edited briefing memos, Q&A documents, and webinar presentations. -Generated hundreds of dollars in membership fees from 100+ members and prospects by designing automated emails and driving user engagement by over 20%. -Monitored social media analytics of 5,000+ followers.

• Produced 100+ sustainable and organic household and beauty products.• Reduced the store’s waste by 30%, through implementing hard-to-recycle services and reusing and upcycling materials.• Marketed products on social media and educated retail customers on zero-waste design.

• Managed and analyzed 200+ corporate contracts valued at over $1 million.• Translated legal and financial reports into Excel templates to support clients’ accounts payable teams with billing.

• Designed a climate action marketing campaign targeting professional athletes, businesses, and institutions to invest their philanthropic contributions towards renewable energy and zero-waste innovation.• Revitalized marketing collateral, improving internal communications in promotional campaigns by over 10%.