As an executive leader, I thrive in dynamic organisations that make a positive impact on the customers and communities they serve. I have a history of delivering substantial financial results, enhancing operational performance, and increasing customer satisfaction in both public and private sectors through customer centricity, business renewal and modernisation. My leadership centres on developing and nurturing (often turning around) teams to become high-performing, actively engaging and committing to apply continuous learning and growth – including digital and commencing the journey of AI as an enabler. This people-centred approach has consistently produced outstanding outcomes, benefiting customers, stakeholders, and communities. Earlier in my career I held executive leadership positions for Supply Chain, Product Portfolios and Marketing.I have extensive experience in setting strategic direction and leading diverse teams of up to 350 full-time employees, sponsored key strategic programmes, managed revenue portfolios up to $550 million, and overseen operating budgets of $60 million, $100 million capital investment budgets and overseen commercial supply contracts valued at approximately $400 million. My strong background in strategic marketing, product portfolio management, channel development, customer experience leadership, and supply chain management enable me to excel in reducing costs, improving operational efficiencies and leading comprehensive business transformations.I flourish in navigating complexity and overcoming challenging situations, especially those related to growth, business sustainability, and intense competition. My primary focus is to make a significant impact on people’s lives and continuously adapt and innovate to meet the rapidly changing needs and expectations of customers, employees, and stakeholders. This commitment, along with my wide range of skills and experience, has enabled me to successfully lead large-scale transformations in complex environments, delivering considerable value to customers and stakeholders, as well as increased business agility and commercial value. My dedication to customer centricity, excellence and innovation has consistently been a driving force for change and progress in all my roles.